General Discussion Forum - Lansweeper Community

Helpdesk Service does not create ticket

Hi!I'm quite new to the forum so i hope this thread is in the right location:My problem is as follows:We use Lansweeper Helpdesk/Ticketing Service for several months now. But there are some issues, that some incoming ticket mails are not automaticall...

Relations - Lansweeper Site

Hi All, Hopefully a straightforward query that I'm missing. We have a relatively new install of Lansweeper. So much so it's still gather all data. One issue I noticed was how it handled Relations. We have a requirement to be able to present who owns...

LsPush completes successfully, but Windows machines do not get logged

I previously was on Lansweeper version 10.5.2.1, and gradually most of my Windows machines stopped logging to the server, even thought LsPush would complete successfully. Today I just upgraded the server to version 11.1.4.6 thinking that would help. ...

Helpdesk ticket import in bulk stops without error message

Hi everyone,my department recently moved from a self-made ticketing system to the LS helpdesk ticketing system. While checking out the features of the new ticketing system, the wish to import tickets from the old ticketing system arose. We tested the...

Hostname scanning exclusion of any asset type

How can I add a scan exclusion base o asset hostname independent of the asset type? Example: Add vwaepazxfw% as hostname exclusion independent of the LS asset type identification

Splunk and Lansweeper Integration Partially Working

Hello, I have had Splunk Cloud implamented for about a year. We recently implamented Lansweeper in november of 2023. We started with on prim and have since moved to Lansweeper on cloud. At that point I installed the Lansweeper Add-On for Splunk and L...

Mass Deletion of Scanning Target

Hello Members,I was looking to mass-delete the existing Scanning Targets, is there a quick way of doing so

Does it make sense to run both the active directory computer scan and the lsagent scan

I am currently in the process of setting up LanSweeper. I have Installed lsagent on all of the computers in my domain. I am receiving scan data from most of the clients. I also had a active directory scan enabled for the same group of computers. I am...

General Discussions

Forum Posts

Helpdesk Service does not create ticket

Relations - Lansweeper Site

LsPush completes successfully, but Windows machines do not get logged

Helpdesk ticket import in bulk stops without error message

Hostname scanning exclusion of any asset type

Splunk and Lansweeper Integration Partially Working

Mass Deletion of Scanning Target

Does it make sense to run both the active directory computer scan and the lsagent scan

Date fields not allowing year 2025

Power BI vulnerability information

Scan Server

Missing entries from tsysOS table

Server Migration, Move Scan Targets

Lansweeper 12.1 new charts issues

LS 12.2 hangs when try to edit report

Looking for a report that will show Duplicate asse...

Undeliverable Email

Report schedules in Sites keep pausing