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Can not delete Cloud Site link

Hello there,I linked our Lansweeper installation with a cloud site. While it was trying to sync our data I deleted the cloud site.In our local lansweeper installation it is still trying to sync to that site and im unable to unlink the deleted cloud s...

Philipp by Engaged Sweeper
  • 962 Views
  • 1 replies
  • 0 kudos

Using Lansweeper to scan Microsoft Store Apps

Hi, The title says everything: I have installed some applications from Windows Store on my work computer, but LS cannot scan them.i.e. iTunes, Spotify, HP Support Assistant, etc., are on my laptop, but they didn't appear in the software list. Otherwi...

Prur-IT-o by Engaged Sweeper II
  • 8149 Views
  • 7 replies
  • 1 kudos

French characters don't display correctly

Hello, We are running Lansweeper 11.1.1.3. In the Helpdesk, when we create new ticket, for the ticket type, some french characters don't display correctly and are showing non sense characters (see screenshot)It was working well before, we believe the...

MBI by Engaged Sweeper II
  • 1467 Views
  • 3 replies
  • 0 kudos

Trouble Uninstall LsAgent on Remote Systems

Having some issues working out how to call an uninstall of LsAgent on remote systems. Typically i use a Get-WmiObject powershell script, but i cant even find LsAgent listed from here. I do a see uninstall.exe in the LansweeperAgent program files fold...

NCI_Matt by Engaged Sweeper II
  • 1136 Views
  • 1 replies
  • 0 kudos