General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Problems with merging Windows Scan with VCenter Scan

Good Morning, In the last few days, I scanned almost all our customer Windows VMs using the IP Range scanner. Everything worked well and after that I have added a VCenter Scan. So, I started the scan, and it looked like it managed to merge both scans...

LEVAdmin by Engaged Sweeper
  • 785 Views
  • 1 replies
  • 0 kudos

Excluding AWS EC2 Assets from scans On Prem Server

So we are a 100% AWS shop no physical computers and our lansweeper install is used exclusively for ec2 instances. We have the AWS region scanning task set up and it is successfully pulling the ec2 asset list like we want.  However, the nature of the ...

Resolved! oid reserved

Hello,we have a webcam (Santec SNC-431RBIA) that is scanned with the oid 1.3.6.1.4.1.8072.3.2.10If I try to add the oid there is the message "The oid ... is reserved an cannot be mapped"but it is added...Any idea?

Lindner by Engaged Sweeper III
  • 4906 Views
  • 3 replies
  • 1 kudos

Resolved! VOIP Information Disappeared.

We have almost 5000 VOIP Phones and this week we learned that all but about 11 lost manufacturer (Cisco) and model information. Any suggestions on what might have happened? No other assets were affected like this -just the phones. Many of our non-act...

PapaTuck by Engaged Sweeper III
  • 2304 Views
  • 6 replies
  • 0 kudos

Helpdesk - Stopping agents from self assigning

Hello all - is there a specific way to stop an agent from assigning tickets to themselves (outside of dicipline)? I've looked into ways of automatically classifying tickets as a different level , etc but looking for a quicker way to accomplish this. ...

RobDz by Engaged Sweeper III
  • 530 Views
  • 0 replies
  • 0 kudos