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Edit Fields - Mass Edit from Report Menu

Currently, the only way to edit/update fields for more than one asset at a time is from the asset view. Unfortunately this is very difficult and time consuming if there is specific criteria for mass update. I would like to see the “Edit Fields” & “Ma...

kshane by Engaged Sweeper
  • 4754 Views
  • 5 replies
  • 8 kudos

Fill in Custom Fields automatically with data

Hello fellow Lansweepers.I have two custom fields in Lansweeper that I'd like to have auto populate with information.  The first field is called Location Tag and the second field is called Desk Number.What I'm looking for is for example:I open a reco...

dlafleur by Champion Sweeper
  • 1201 Views
  • 1 replies
  • 1 kudos

Lansweeper Helpdesk E-Mail Loop

Hello there.We're using Lansweeper since several years now.Newly we use the helpdesk which works fine except one thing.Usually the users use the WebGUI to create their tickets.All fine.When users create the Tickets via Mail the support team gets the ...

hottekoch by Engaged Sweeper
  • 1073 Views
  • 1 replies
  • 0 kudos

Resolved! Apache Tomcat : incorrect software version displayed

Hello,On a Windows server, LanSweeper is getting the version of the program from "add/remove programs" whereas the application has been upgraded to a newer version (directly in the program folder and it is visible on the local Tomcat website).Is ther...

Yann98800 by Engaged Sweeper
  • 1902 Views
  • 1 replies
  • 0 kudos

Resolved! Custom Field on User Pages

When I edit an asset I'm able to use the Custom fields to store any data I want which is handy. Is there a way to do something similar when I edit a user? For example I we have a seat location code that is used to locate employees on an interactive...

Technut27 by Champion Sweeper
  • 7500 Views
  • 2 replies
  • 0 kudos