Hi, In the HelpDesk module, in the 'Edit Ticket' menu, the 'Type:' section used to display multiple lines, and by typing the first letters, we could directly reach the desired line. Now, it's no longer possible, and we have to scroll through the navi...
Hello,When I go to Assets and verify a RedHat server, the following message is displayed: WARNING: Your password has expired. I try to scan the server but the message keeps displaying. What could be the reasons for this error. Thank you, Enzo.
Hi, does anyone have experience with synchronizing Intune assets using a proxy? We have almost 9000 iPhone and iPad assets and querying them in the MS Cloud takes several hours. It's very slow.
Hello community, after migrating my lansweeper environment to a new server, I am not able to add new scanning credentials.When I want to add the new credentials, and click ok, the new credentials are not visible in my list.I have no entries in my err...
Hello Community, Exciting news! We’re launching the "Security Market Insights" Survey, and your expertise is needed. As IT professionals and sys admins, your insights are vital in understanding the evolving security landscape. Click here to partici...
Hello team,I have a simple question regarding licenses. I have a Lansweeper that does not have Internet Access, but I need to renew its license. I only have 100 assets.Is it possible to obtain a quote for this amount of equipment? Thank you,Enzo.
Backstory: First I want to note that we manage 2 different domains. One for County and one for City. We have a Clerk department for the County and one for City. We recently got some new PCs for the City, and I was told that since this particular PC I...
I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents. If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...
