General Discussion Forum - Lansweeper Community

Resolved! Connect On Prem Lansweeper to JSM Cloud

I currently have a client that installed Lansweeper On Prem, and wants to integrate it to JSM cloud. I see that we can use the app "Lansweeper Integration for Jira Service Management Assets" to import the data from LS into JSM. The documentation stat...

Resolved! Auditing Report for Rocky Linux and Oracle Linux Servers with Lifecycle Information

Hello Lansweeper Community, We need help creating an auditing report that identifies all Rocky Linux and Oracle Linux servers in our environment, along with their remaining or expired support lifecycle (End-of-Life status). Specifically, we want to e...

Is it possible to generate a report or dashboard showing the number of resolved vulnerabilities?

Hello Lansweeper Community,We’re looking for a way to generate a report or create a dashboard in Lansweeper that displays the number of vulnerabilities resolved across our environment. Specifically, we’d like to track this over time to measure improv...

Not all devices showing in report

I created a report to show certain asset models. When ran, it only lists 5 assets when there are at least 15. If I look at one of the assets that is not listed and click its model type, the same 5 I see in the report are only listed. It does not even...

VMI Error - WMI is Unavailable

Hello team.A change was made to the network, and a new firewall was added to perform a network segmentation. I moved a workstation behind the new firewall. I tried to perform a new scan on the workstation but it is giving me the following error:RPC U...

Trying to run a report for old Computer objects

Hi Hoping someone may be able to assist or look to see if this can be improved. Currently we run a report via powerhsell that shows AD computers and their lastlogon AD attribute so we can look to remove old servers with a logon over 90 days.I did try...

Rules to process tickets once after they are in the system

We added another ticket state for "Over 10 Days" and want to mark the ticket state on tickets once they have been in the system for over 10 days. If possible, we would like to do this automatically. I know you can do this for incoming tickets, but I ...

Generic M&A Question

I know this is general, but does anyone else use Lansweeper for M&A work? I work for a company in their Mergers and Acquisitions division. We have started to use Lansweeper to get a quick snapshot of the new IT infrastructure that is acquired. I am j...

General Discussions

Topics in this forum

Resolved! Connect On Prem Lansweeper to JSM Cloud

Resolved! Auditing Report for Rocky Linux and Oracle Linux Servers with Lifecycle Information

Is it possible to generate a report or dashboard showing the number of resolved vulnerabilities?

Not all devices showing in report

VMI Error - WMI is Unavailable

Trying to run a report for old Computer objects

Rules to process tickets once after they are in the system

Generic M&A Question

Create Time Chart

Juniper Switches scanning incorrectly

When Updating the Scan Server, does that restart e...

Scanning Issues

Credentials error when scanning machine with agent...

Wrong user scaning

Remove duplicated Asset to User Relations

Helpdesk email rules

Windows 11 25H2 with lspush don´t discovery the fu...

API to edit custom field value