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IT_Dan
Engaged Sweeper

Hi Team, 

Hope you are well - we have been having issues with configuring the Intune scanning functionality within our Lansweeper environment that runs On-Prem.

Issue:
When attempting to setup the Intune scanning credentials following the pre-requisite steps here:

https://community.lansweeper.com/t5/scanning-your-network/scan-microsoft-365-targets/ta-p/64545

 

We get the following error: No credentials available for target ".

Troubleshooting:

I have run the following tests to see if we can self-diagnose the issue but have come stuck:

- Replicated the steps with a new application /w Secret & Certificate methods of authentication to see if this makes a difference 

- Recreated scanning credential & scanning target 

- Ensured all permissions for the application are correct and as follows:
DeviceManagementManagedDevices.Read.All - Delegated 

DeviceManagementManagedDevices.Read.All - Application

Mail.ReadWrite - Application

Mail.Send - Application

User.Read - Delegated

User.Read.All - Application

- Installed MS Graph on our VM and ensured I can connect via both Secret & Certification to rule out any routing issues. 

- Tested with Lansweeper.TestTools.App Scanning with Intune v2 and received the correct Data pulling 1365 devices into my array.

Questions:

  1. When configuring a scanning credential Intune V2 does not appear on our list:
    Capture.PNG

Could we be using the old, depreciated version of the Intune connector and this is why we are struggling?

Our Lansweeper version is currently 12.2.1.6 

2. Is there a manual over-ride for adding credentials to Lansweeper where we can add the Thumbprint directly to the scanning credential created within SQL? I want to rule out the credential not being written correctly through the GUI.

Any and all help is appreciated!
-Dan

1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

To see what is going on we'll need to see some logs. Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file in your ticket so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

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