Support yesterday I unistalled a software on a colleague PC, but when I see the list of the application installed on this PC, I'm stil able to see this application.The last scan on this PC was done this morning.Regards
Hi,we moved our Lansweeper Database from SQL2008 to a new SQL2016 Server. Does anyone know if the compatibility level can also be upgraded to 130 (Server 2016)?Thanks a lot in advance.Peter
When we hire someone new, we give them a RFID card. The card needs to be activated in the gate system, the payroll system and the equipment machine.The RH Team creates a ticket with employe name and card number. we made a type for that purpose.The IT...
Hi, is there a way to set default Helpdesk tabs? So when each agent opens lansweeper can see their own tabs? I set 4 different tabs, but when I turn off the PC I have to select them again and also select the sort way again.
Hi,We are currently moving our End-point protection product from Kaspersky to SEP. Once the device has SEP installed any scan by lansweeper fails (ping failed/RPC failed/off-line/firewalled) error messages are generated.What do I need to change wit...
Hi,I am running version 5 Lansweeper on a Windows 2008 server. I would like to upgrade to version 6 and need to know if a server rebot is required.We have only one admin user and it is still being used as an evaluation tool, but it is installed on pr...
I understand Lansweeper cannot scan for chromebooks and that is okay. I was going to add them manually. I downloaded the template to do a mass import since we have over 1000 chromebooks, however column F in the spread sheet template labeled 'AssettTy...
Hi. LanSweeper used to update last user automatically. If you were on the asset page, if someone logged in, it would refresh immediately. It is not updating currently. Is there a setting I am missing? Let me know please.Thanks.Jayme
