I've noticed that in all the updates on Lansweeper, there hasn't been any news on the helpdesk. Currently, the Lansweeper Cloud site does not have the helpdesk found in the on-prem version. My org fully committed to Lansweeper because of its helpdesk...
** UPDATE**Our first ever open office hours is happening today!Hope to see you there, and if you have any follow up questions after the session, drop them below in the comments section of this post Hello All, We are launching our first community e...
Hello. Incomplete information of the "Network" section in the Lansweeper Cloud. "Network" section in the Lansweeper Classic: "Network" section in the Lansweeper Cloud: Is it possible to only show the most recent network connection on the Diagrams? ...
I have been trying to link some assets to Lansweeper through agentkey, I don’t know why these assets have not appeared, but the consecutive IPs have appeared, that is, I wanted to link an asset with the IP xx.xxx.xxx.32 and I have linked the xx.xxx.x...
Is it possible to see updates that are applied to software assets? Specifically looking at AutoCAD. Lansweeper reports installs fine, but notany of the updates that are applied. These updates don't show up in the "Programs and Features", but they do ...
What is the best way for me to have the most current IP address for laptop users? We have people that consistently get up from their desk/docking station and go to another building causing the IP to change. I have changed the NETWORK scanned item int...
I would like to have two instances of Lansweeper under the same license. I have a small division of my company that I want to keep in a separate Lansweeper database/ instance. I have plenty of available assets on my primary Lansweeper license. is thi...
The Software Compliance Report to Excel is good, but the Comments field is missing in the export. Is there a way to add this field to the report export?Another "nice to have" feature would be additional fields for the License information such as:Soft...
