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Moving Lansweeper to another server

Hello. I have been running a single Lansweeper server (all roles on one server) as a VM in my VMware ESXi environment for many years. I am planning to retire my entire VM environment (Along with my on prem domain. We’re moving to full Azure/M365 but ...

HarkinsIT by Champion Sweeper
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How to link AzureAD users to Helpdesk tickets?

Hello,We just added AzureAD as scanning target, expecting it to finally bring AzureAD users available as "User concerning" / "CC user" when creating a new Helpdesk ticket, but no - only AD users seem to be available in 10.6.0.0 on-premise Lansweeper....

IT-mies by Engaged Sweeper
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Resolved! sorry for double post-had one in product conversations

HiI am trying to use deployment packages for the first time.  I already tweaked our client windows firewall settings via GPO in a test OU as port 135 and agentless was blocked, all that is now working.The server can connect to the pc using the scanni...

darrenh by Engaged Sweeper II
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  • 6 replies
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Jira Integration not pulling in Assets

I have Jira and Lansweeper Cloud.I have added the lansweeper app to Jira.I have configured the App and added the ID.When I click on "View Associated Assets" it shows nothing under "selected" or "matched"If I search at the top for assets it does pull ...

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jsizzle23 by Engaged Sweeper
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How to manually uninstall Lansweeper Agent

Hello,I need to uninstall and reinstall LS Agent from one of my Servers. I made a mistake by not rebooting after the original uninstall, and then I tried to reinstall on top of it and I'm now getting an error when I try to reinstall. The program is n...