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Find answers to technical questions about Lansweeper.

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LDAP calls continue after enabling LDAPS

We enabled LDAPS and want to completely disable LDAP on LANSweeper however there is one AD account that continues to search and authenticate using LDAP. I've searched for days but cannot find where it is/what it's being used for. Any idea what I'm mi...

lumpy88 by Engaged Sweeper
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  • 1 replies
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Resolved! Remote Desktop Question

Does the Lansweeper Agent offer Remote Desktop Support, e.g. remote session for helpdesk to help? If not, does Lansweeper, onprem or cloud, offer a similar utility or sponsor a solution?

Kyle1 by Engaged Sweeper
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  • 2 replies
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New users unable to register accounts in Lansweeper cloud

For some reason, new users that are trying to register their accounts in our Lansweeper cloud instance are unable to do so.  They get the initial invitation email, but when they click the "JOIN NOW!" button, it takes them to what appears to be the st...

danaem by Engaged Sweeper
  • 423 Views
  • 1 replies
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Resolved! Cannot access lansweeper account since migration

Hello,Since June I cannot access Lansweeper . I Created standard  account with my professional email address a few month ago and the account has been authorize to the different client sites infrastructure.Tying to reset the password is imposible as w...

lansinfo by Engaged Sweeper
  • 2311 Views
  • 5 replies
  • 3 kudos