Upgrade 2008 Lansweeper to Latest 2019 version
Hi All, We are planning to upgrade 2008 OLD version to latest 2019 Lan sweeper version . After upgrade, can we use OLD Lan Sweeper license to latest 2019 Lan Sweeper version? Thanks
Topics in this forum
Simple "server offline" check
Hi all, New user here, really liking the asset scanning and hoping I can utilize this for some very simple server alerts should they go offline since the last scan. Has anyone developed such a "report" that I can setup an email alert on perhaps? I m...
3rd party Agent notification by E-mail
HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...
Resolved! Emails Sent To Help Desk With .MSG Attachments Not Getting Picked Up As Tickets
Hello everyone,I had Lansweeper Classic 10.3 installed and noticed that Help Desk tickets with .msg email attachments were not making it into the Help Desk tickets.I just updated our Lansweeper Classic Installation from 10.3 to 10.4 to resolve this i...
API Usage - Iterating Over Pages
I am currently trying to get all software on our assets using 'softwareListWithCursor', but I'm having issues with getting past the pagination limit on the response. It seems that I'm limited to 500 results per request, and in order to get the next p...
Resolved! Certificate to create thumbprint for O365 scanning
See the following article. Under the certificate section, I'm wondering if anyone has a suggestion on where they've obtained this certificate and instructions on creating it? https://community.lansweeper.com/t5/scanning-your-network/creating-a-micr...
Resolved! Best Method of Scanning Remote Workstations?
*New customer* In short, which scan method do most customers use to scan remote workers' laptops? I can see how WMI may prove to be impractical because it would need to be scheduled at the exact time someone's PC is both online and connected to VPN. ...
Images in sent mail not showing
The images in mails sent from the helpdesk are not showing, they show an error "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location"I have checked and i...
