General Discussion Forum - Lansweeper Community

Echo command with linux scanning

When Lansweeper scans linux hosts then it also uses echo as first comman. It does "echo test string". What is the purpose of that command? Is it used for testing if Lansweeper can scan host? Because if echo was not allowed in sudo then I saw in log...

asset radar

Correct me if im wrong, but, unless the 'lansweeper' server is put on a mirroring switch port on a main switch,its not going to capture anything other than broadcast traffic that just happens to find its way near the lansweeper server. non?Is there a...

intune phone number import

Has anyone noticed that the phone numbers being imported from intune now have the Word "Primary" at the front? of the number. For Australian numbers this is a problem as it then can't add the last digit, so the phone number information is incomplete....

New E mail Threads generating in single ticket after the same ticket update

After the modern authentication update the helpdesk ticket updates are coming in the fresh E Mail with the same ticket number after a ticket update, we are finding difficulties to track the same as many fresh emails are generating after a ticket upda...

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

I noticed this message in app.lansweeper.com - it is unclear what Action we are to take. Is it saying that we will lose our on-premise Custom Fields in the Cloud? That they will never Sync Again? Only New Custom fields won't Sync? These fields conta...

Migrating from osTicket to Lansweeper HelpDesk

Is there a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper?Currently using osTicket v1.14.2 on RHEL7 ... my Lansweeper is running on Windows2019.

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Hello LS Community,We have configured 'Automatically make non-active assets active when they are rescanned' (see attachment).Is this also possible for other statuses than 'non-active'? For example 'Stock' and 'Repair'. Practical example; Our service...

Increase the visibility Operational Technology with the new LS OT version - Available NOW

Hi all, Do you want to discover your OT assets with greater coverage and ease? We are pleased to announce that we have released a new version of Operational Technology's scanner that will allow you to scan more of your network assets. Download the in...

General Discussions

Topics in this forum

Echo command with linux scanning

asset radar

intune phone number import

New E mail Threads generating in single ticket after the same ticket update

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

Migrating from osTicket to Lansweeper HelpDesk

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Increase the visibility Operational Technology with the new LS OT version - Available NOW

When Updating the Scan Server, does that restart e...

Scanning Issues

Credentials error when scanning machine with agent...

Wrong user scaning

Remove duplicated Asset to User Relations

Helpdesk email rules

Windows 11 25H2 with lspush don´t discovery the fu...

API to edit custom field value

[URGENT] Lansweeper Renewal Expiring Very Soon

What's new in Classic LS 12.6 but no info in the c...