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Resolved! IP range used by Lansweeper Cloud

Hi,We are setting up Lansweeper Cloud but we are working based on the IP addresses rather than URLs to block/allow.  Yes, we know it's a bit backward but are looking to improve things very soon.  Does anyone know what IP range we need to allow out fo...

Fred-LAN by Engaged Sweeper
  • 1138 Views
  • 2 replies
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Resolved! Edit Ticket menu in Helpdesk

Hi! We are on Lansweeper v. 11.1.1.3.Using the drop-down menus in the "Edit ticket" window is bugged.When I have let's say a Category sub-menu where there's listed several ticket categories then the drop-down menu extends too much so I need to scroll...

Sanderr by Engaged Sweeper II
  • 2701 Views
  • 9 replies
  • 0 kudos

API Update: Edit Your Assets with Lansweeper!

Hey Lansweeper community!  We’re thrilled to announce a new update to our API that empowers you to edit your assets more efficiently. This enhancement is designed to give you greater control and flexibility in managing your IT environment. Here’s eve...

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Casslloyd by Lansweeper Employee
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Location and Icon sizes

Good morning!After years of putting it off, I've finally started to dive into the location mapping feature of Lansweeper.  I uploaded the floorplans that I have available, but they are fairly small.  Well, small enough that having all of the assets f...

Resolved! Exclude Scanning Assets w/Agents

Currently we have assets with LSAgent on them that are also in the IP range for network scans. Is there anyway to exclude workstations with the agent installed from these scans?Other assets in those ranges might not be able to run the agent or the in...

BigFish7 by Engaged Sweeper
  • 647 Views
  • 1 replies
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Resolved! Strange Problem - AssetID is being overwritten repeatedly

We have installed new access points in the network and configured them accordingly for SNMP.The problem:There is only a single entry for an access point, and when a new scan of the network is performed, you can see how the AssetID is overwritten from...

steffen by Engaged Sweeper II
  • 464 Views
  • 1 replies
  • 0 kudos