General Discussion Forum - Lansweeper Community

New ticket creation not emailing the user

We are trialing helpdesk and having an issue getting auto responses when a user creates a ticket. I have an office365 email account tied to Lansweeper support@xxxx.org. If a user sends an email to support@xxxx.org we get a new ticket in helpdesk ju...

LAPS implementation not working 'Could not load file or assembly'

Hello everyone, We are currently trying to set LAPS as the authentication method, but are already encountering an error when trying to test the settings via the Lansweeper.TestTools.App tool: LOGPOWERSHELLSCANNING ERROR ConnectToPowerShell: An except...

Alert for Rogue Devices

I'm currently using the Trial version of Lansweeper and am curious to know if there is a way to set up an Alert for Rogue devices? How do I set one up?

Resolved! LanSweeper Widget not functioning

', hexadecimal value 0x03, is an invalid character. Line 228, position 157.The error may be caused by one of the following:- No Internet access.- Internet access through a proxy server.- TLS 1.2 not enabled.

Custom report in Lansweeper Cloud does not show user attributes

Hi, I am creating a report where it shows the attributes of the AD users but when defining the fields it does not show that information. In the predefined report in Cloud "Active Directory user attributes" it shows the attributes Display Name, User N...

The assets keep disappearing after I update to the latest version 11.5.1.

The assets keep disappearing after I update to the latest version 11.5.1.After install the update, all of my asset was deleted and rescan. After the scan next day all asset was disappearing. This is the behavior from 2 days.Now i have uncheck this op...

Upgrading to new Server (Iaas / Paas)

Wanted to see if it mattered what our SQL server is Iaas vs Paas and if it mattered for LanSweeper. We are upgrading the SQL server to Azure and just wanted to verify Iaas vs Paas or if there's a recommended.

Resolved! Helpdesk don't update from the mail inbox and don't send out any updates.

Last week the helpdesk in LS stopped working. At first, I thought that it was because we used IMAP to collect and SMPT to send. And now when O365 has disabled basic authentication for those protocols we needed to change to Microsoft Graph. I followed...

General Discussions

Forum Posts

New ticket creation not emailing the user

LAPS implementation not working 'Could not load file or assembly'

Alert for Rogue Devices

Resolved! LanSweeper Widget not functioning

Custom report in Lansweeper Cloud does not show user attributes

The assets keep disappearing after I update to the latest version 11.5.1.

Upgrading to new Server (Iaas / Paas)

Resolved! Helpdesk don't update from the mail inbox and don't send out any updates.

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