General Discussion Forum - Lansweeper Community

Resolved! European cloud relay or self-hosted relay

Hello,Not really a problem but due to GDPR concerns I'm looking for some informations regarding the cloud relay.Does anybody know please, if there are any plans on releasing a EU relay or providing an option to establish a self-hosted one in the near...

Duplicate assets Hyper-V and Active Directory

Hi all, I have two scanning targets. Active Directory Domain and IP range. I have a problem by having duplicate assets for same single physical asset. The root cause of problem are turned off Hyper-V machines. Once,they have been up and running and n...

Report: Microsoft Defender (local) vs. Microsoft Defender for Endpoint

Hi Lansweepers!We started rolling out Microsoft Defender for Endpoint, but Lansweeper didn't make any change on the clients, which are now using Microsoft Defender for Endpoint instead of Microsoft Defender.Do you know, if there is any change to crea...

Resolved! SSL certificate scanning on the servers

I want to scan the servers' SSL certificates. Is there any documentation or someone who has done it on how to set it up in order to the SSL certificate can be gathered when scanning the server? I used Lansweeper version 11.3.0.5. Thank you.

Who else is having issues with GCC High and Microsoft Graph connections

I am trying to see if anyone has been successful in getting Microsoft Graph to work in GCC High. I am able to configure the server and get 100% successful results using the MailTester tool, but using the same info copied into the app fails with "Acc...

Nothing on dashboard

MorningHave had a busy year with a new domain and ERP system among other things and haven't logged in to Lansweeper.Just logged in and seem to have lost everything apart from helpdesk on the dashboard, and a "lorum ipsum" knowledgebase.Logged out and...

Helpdesk email - see Agent name on included notes without marked Personal

From what I can tell, the agent name is not included in the email note history for some reason (only says the Helpdesk email), making it impossible to see who added the note in the email without marking the ticket as personal. However, marking the ti...

Integration with ManageEngine ServiceDesk Plus

The latest Lansweeper integration is promising a streamlined and unified approach to ITSM. The integration is with ServiceDesk Plus, a leading ITSM solution from ManageEngine. Now customers who use ServiceDesk Plus can view rich, accurate Lanweeper d...

General Discussions

Forum Posts

Resolved! European cloud relay or self-hosted relay

Duplicate assets Hyper-V and Active Directory

Report: Microsoft Defender (local) vs. Microsoft Defender for Endpoint

Resolved! SSL certificate scanning on the servers

Who else is having issues with GCC High and Microsoft Graph connections

Nothing on dashboard

Helpdesk email - see Agent name on included notes without marked Personal

Integration with ManageEngine ServiceDesk Plus

Power BI vulnerability information

Scan Server

Missing entries from tsysOS table

Server Migration, Move Scan Targets

Lansweeper 12.1 new charts issues

LS 12.2 hangs when try to edit report

Looking for a report that will show Duplicate asse...

Undeliverable Email

Report schedules in Sites keep pausing

Helpdesk Actions button not showing