prevent some users from opening tickets
Hello, is there a way to prevent some users (they are imported AD users and they have a false mail address) to open tickets.Thanks.
Forum Posts
“Product number” and warranty info
Hi.Some of our assets don’t display warranty information. As far as I understand, this info is gathered from serial number processing via vendor site.For example, this HP-produced asset has the needed info.If we go to https://support.hp.com/us-en/che...
Database Maintenance automation
Hello,I would like to automate the process described here:https://community.lansweeper.com/t5/troubleshooting-your/clear-tables-to-free-up-space-and-improve-performance/ta-p/64359has anyone done this?
Resolved! Update license information while console isn't available
How can I update license information when the Lansweeper console isn't available?Our licenses has expired before a new one was available. Now the console isn't reachable and I cannot find a back door to update license information.
Update not available
Hi there,my Lansweeper told me, that there is a new relaease online: Klicking on "Download Now" will show thisWhere can I download 11.3.0.0 ?
Guide: Scan Yealink VOIP Phones
Unfortunately Yealink removed SNMP from their VOIP phones sometime in the distant past. Out of the box, Yealink phones show up in Lansweeper as a webserver with the hostname set to the model number of the phone. Could be worse, but it’s not great if ...
No antivirus installed
For ages, Windows Server 2016 and 2019 systems have displayed "Antivirus: No antivirus installed" in the summary, although Windows Defender is installed and working. When does Lansweeper plan to fix this flaw?
Resolved! Query to sort if computers are up-to-date
Hi everyone,I'm pretty new in the query world of lansweeper, i wanted to make a query to show all the computers of the network and see if their windows updates are installed.I assume to make that lansweeper had to have a table with all the latest upd...
