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Problem with CC Users from AD

Hi,I also have a ticket on this open with support. But I'd also like to ask if anyone here already encountered this:we are using lansweeper helpdesk for tickets here. If I create a ticket and add a cc user I get a list containing al our ad users whic...

Sebastian by • Engaged Sweeper
  • 1784 Views
  • 0 replies
  • 0 kudos

Computer Location from AD

When Lansweeper scans/adds new computers to its database it doesn't populate/update the Custom fields 'Location', 'Building' or 'Department' from Active Directory.I have these entered in AD and it would be great if I didn't have to manually update th...

strad1c by • Engaged Sweeper
  • 4452 Views
  • 3 replies
  • 0 kudos

Custom Ticket per user Report

I am new to writing reports in lansweeper and need a report that tells who created and submitted each ticket. If possible can it also show from what department the user is in. I know there is a premade report that says the user who the ticket is rela...

DanDeputy by • Engaged Sweeper
  • 2527 Views
  • 1 replies
  • 0 kudos

vmware vm nic type

I know we can probably get this data from powercli but I was wondering if it would be possible to make a report in LS to be able to tell me all the nic types of our vms. IE E1000 E1000E or VMXNET3? Is any of this data gathered by lansweeper?

mcmcjin by • Engaged Sweeper
  • 5522 Views
  • 5 replies
  • 0 kudos