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Cannot see all ticket type in Outgoing E-mail template

Hi everyone,I was wondering why in the contexte of Outgoing E-mail templates in LS if I create a Template (Agent update (sent to the user)) I cannot see all ticket types I have.1) I created the template named 'Agent set ticket to closed'2) I select o...

Mouaad by • Engaged Sweeper
  • 2799 Views
  • 1 replies
  • 0 kudos

Why did a deploy take over 30 minutes?

Why would it take over 30 minutes for a deploy project to update zoom on a work station? I also did a deploy this morning to all of our Windows 10 computers (582 workstations) and on some it is still running. This was just a vbs script to test for a...

software Report - not on PC

Hi Everyone,New and a novice so please be gentle...looking to create a report that shows computers that do not have a certain software name/title. When I do produce the report it shows all computers with every software title on that computer. I just ...

GeneDi by • Engaged Sweeper
  • 3129 Views
  • 2 replies
  • 2 kudos

NTLM-Kerberos

Hi.We have used LS quite a while now, but recently our AD department claims that our LS-user is scanning AD servers with NTLM instead of Kerberos. ( wich is unsafe )We are running LS with IIS Express and i wonder if its possible to Switch to Kerberos...

Svante by • Engaged Sweeper II
  • 2824 Views
  • 0 replies
  • 1 kudos

AD server scanning

Hi.Our AD is set up with multiple servers since we are a wolrldwide company.We have set up active scanning towards our domainname ( company.com )This creates a lot of trafic on our network.Is there a way to specify wich AD server to scan?

Svante by • Engaged Sweeper II
  • 1496 Views
  • 0 replies
  • 0 kudos

servername:portnumber to helpdesk.domain.com

WE are running Lansweeper on our network and I am working on the helpdesk portion of it. I have it setup currently so that we access it using servername:portnumber and would like to set it so that our users enter helpdesk.domainname.com to access th...

Issues with API since version 8?

Hello has anyone experienced issues creating tickets or modifying tickets using the API since upgrading to the latest version 8? (8.0.130.17)was working fine before we upgraded but no longer on the new version....

Ericstl by • Engaged Sweeper
  • 3552 Views
  • 1 replies
  • 0 kudos