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Uninstalled software still listed

As test I installed Dropbox on my laptop and Lansweeper correctly detects it.I then uninstalled Dropbox, but Lansweeper hasn’t removed it yet from my software list.The scan time is set to 3 hours and I already did a manual scan of that asset.The SW i...

Anonymous by • Not applicable
  • 4443 Views
  • 2 replies
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Resolved! Where to set Personal Signature

Under Configuration > Email Settings, we have Signature to Show set to Personal Signature. I do not know where to setup personal signatures though - where is this done?

Bulk Computer Import

I am trying to bulk import computers that are part of a custom "State" I created called "Stock"This is to track stock computers until they are deployed.I use the import template and fill in the following fields:DomainDescriptionAssetttypeAssetNameFQD...

WCInfo by • Engaged Sweeper
  • 2516 Views
  • 1 replies
  • 0 kudos

Get My Documents Folder Size

Dear Lansweeper Forum,Is it possible in anyway to let Lansweeper scan all registered devices size of the My Documents folder?All my registered devices are being monitored via LSagent, is it possible maybe to let LSAgent get the necessary information ...

Lansweeper Errors - Licencing and scanning

Hi Guys,Was hoping someone one here could provide me with some advice relating to some issues we have been receiving.Issue one, we keep seeing the scanning que freezing on the asset scanning. We will see 50 - 3000 in a que but lansweeper will stop pr...

dnkleaf by • Engaged Sweeper
  • 2080 Views
  • 0 replies
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Help Desk not disabling for regular users?

Hello,I found this article in the KB:https://www.lansweeper.com/knowledgebase/hiding-the-helpdesk-menu/And after changing that setting, the helpdesk tab did disappear, but only for users with permission to view assets and above(asset managers, admini...

Benjgreg by • Engaged Sweeper
  • 17864 Views
  • 8 replies
  • 2 kudos

Lansweeper Fresh Install Hanging, High CPU, Unusable

I installed Lansweeper fresh over the weekend. Scanned our assets and tested everything, seemed to be working fine.This AM the was working OK but performing specific tasks started to cause the webpages to freeze.Now the system is practically unusable...

ebars by • Engaged Sweeper
  • 3594 Views
  • 2 replies
  • 0 kudos

Forwarding tickets to regular email recipents

This was sent to Lansweeper Support, but I'd like to see what the crowd has to say about this? There is currently no function available, and a workaround is needed.Our financial department receives customer emails through the Lansweeper Helpdesk func...

ChristerT by • Engaged Sweeper
  • 2978 Views
  • 0 replies
  • 0 kudos