Using the AddNote API it is including the history of the ticket on all updates. Is there a command line or setting we can do so these don't generate the history in the email?Thanks
I am trying to edit the description of certain ticket states (Open, In Progress, and Awaiting Reply) but nothing is happening. Are these ticket states unable to be edited?
Is there an installer to bring Firefox up to the current version? I have 5 different versions of Firefox and if one installer can update them all... that would be great.... (Lumberg voice)
We uploaded to the new version of Lansweeper 7.1.118.10 we are not sure it is running new reports can you advise us to see if the app is loaded and running.
Greetings all,New here, love the product. I tried to research this in the config and may have missed it.Is there a way to stop the tickets from opening in new tabs? I would like to be able to just click a ticket and it navigate as needed in and out. ...
