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Stop tickets from opening in new tabs

Greetings all,New here, love the product. I tried to research this in the config and may have missed it.Is there a way to stop the tickets from opening in new tabs? I would like to be able to just click a ticket and it navigate as needed in and out. ...

cchapman by • Engaged Sweeper
  • 4394 Views
  • 2 replies
  • 0 kudos

Collect Login information with the Ticketsystem

Hi all, i would like to use the ticket system to document the different user login data on websites from our employees. Can i customize a ticket to give the user a choice of multiple rows and columns.For example:Website: | Login: | Passwor...

Rainer by • Engaged Sweeper
  • 3848 Views
  • 1 replies
  • 0 kudos

Unicode on user's "preview"

Hello,When you see »preview« of Displayname in report Lansweeper doesn't show Unicode characters. They are correct on users Active Directory Information.lp, Dušan

dussan by • Engaged Sweeper II
  • 3493 Views
  • 1 replies
  • 0 kudos

Lansweeper and Target Shortcuts

Hi all,I was wondering if Lansweeper can change target paths on domain computers? I am migrating to a new server and a lot of pcs have shortcuts that are pointed to the old server by the way of \\oldserver\ and I am looking to move them to the new s...

jah88 by • Engaged Sweeper
  • 2950 Views
  • 1 replies
  • 0 kudos

Deployment condition

Hi, I'm trying to create a deployment package which needs to check in which location the PC is at as each location has a slightly adjusted installer for that software. e.g. there are multiple Locations whith the same pc Name pattern like DE123456.000...

HP Printer not showing correctly

We have a list of HP LaserJetM506's that are not showing correctly in LanSweeper. They do not show a proper printer name and the Model shows as HP_Compact_Server. Assetname comes in as "HP » Device Status". We have SNMP on. Thoughts?

sperigo by • Engaged Sweeper II
  • 8283 Views
  • 4 replies
  • 0 kudos

Moving Assets in Location not Saving

I have been looking forward to using this function in LANSweeper but have been very disappointed so far so I'm hoping there is an easy fix for this. We are moving to new offices soon so I want to use the locations asset to place assets on the floor ...

brodiemac by • Engaged Sweeper III
  • 4285 Views
  • 2 replies
  • 0 kudos