This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

License key scanning improvements

Hi everyone,As you might know, Lansweeper will automatically scan licenses in your network provides they can be found in the registry of your machines (found in Software\License Key Settings).By default, there is quite a large list of registry keys w...

Esben_D by • Lansweeper Employee
  • 10539 Views
  • 6 replies
  • 0 kudos

Stale Data After Reimage

Hi,We are running into an issue where incorrect data persists when re-imaging a computer. We usually like to keep assets in Lansweeper after a re-image because the history is able to be searched and reported on. The only issue with this that we fea...

dscoland by • Engaged Sweeper III
  • 3759 Views
  • 2 replies
  • 0 kudos

Dell Monitor Serial Numbers

I'm using Lansweeper to populate the CMDB in Cherwell and I need to sync it with our existing data in another ITSM program. Our inventory team captures the Dell monitor model and serial number, but Lansweeper is showing the service tag numbers, not t...

jwaldeck by • Engaged Sweeper
  • 3729 Views
  • 1 replies
  • 0 kudos

404 Error Editing Report

So my screen just sits there and spins when I click "Edit Report" in Lansweeper. Unfortunately I don't see any way to debug it. Has anyone else come across it? I did an inspect in Firefox and used the network tab to see what wasn't loading properly. ...

Error: ScanServer Down

Good Afternoon,I am hoping somebody has experienced this issue before or a similiar one so I can get some ideas on how to resolve the on-going issue i am experiencing.A couple months ago we had to retire an SQL server & we moved the database for lans...