This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

WebServer error after upgrade

Getting the following after upgrade:Webserver Errorhttps://vasalsweep/default.aspxAn unexpected error occurred. To troubleshoot this issue, please contact support@lansweeper.com and provide:A screenshot of this error message. Include your entire brow...

Resolved! Remove all users from old domain

Hi,We have recently undertaken a domain migration project. Lansweeper is setup to scan both domains.When we search for a user there are two entries showing - one for the old domain and one for the new. Is there an easy way to remove all users from ...

Static IP Address

I know there is a report that will give me Static IP address for computers, but how would I get static IP's for all devices on the network such as wireless AP's, Printers, Hand-held scanners, etc?

rshuster by • Engaged Sweeper
  • 5349 Views
  • 2 replies
  • 1 kudos

InTune Scanning Issues

I've followed the instructions here: https://www.lansweeper.com/knowledgebase/intune-scanning-requirements/ to allow lansweeper to scan InTune devices. It all looks okas per attacked image. We are getting the following error message:Error log details...

PatrickD by • Engaged Sweeper
  • 5121 Views
  • 1 replies
  • 0 kudos

Office 365 scanning issues

I have been trying to get this up and running. It just keeps failing to connect to 365. I removed MFA from the account that I am using and it still is not working. I also seen in a post that you have to enable basic authentication on the scan server....

Lansweeper Reporting Old Assets as New

Contents of errorlog.txt2019-09-14 20:25:13,980 [SCAN_10.40.195.11] INFO Error updating or inserting last scan DNS redirected to 1205-DC02 but expected computer 1205-DC02.something.local at LansweeperService.ComputerScanning.CheckWMIInitialAccessO...

Jpatterson by • Engaged Sweeper II
  • 9092 Views
  • 6 replies
  • 0 kudos

Cannot edit a ticket anymore

I upgraded to the latest version, and now I cant edit tickets. Even if I go into edit mode and dont change anything I cant save it. Get the message that "There is no row at position zero"

markharry by • Engaged Sweeper III
  • 8589 Views
  • 4 replies
  • 1 kudos

Resolved! Assets disappearing

Hello,We have noticed that sometimes assets disappear in lansweeper. Mostly VMware persistent VM's, when we do a manual rescan of disappeared asset it adds the asset again in lansweeper. But this is an annoying issue for us since we use a lot of cust...