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Deploy and run Batch file

Background: I'm trying to create a deployment for Abaqus CAE. Everything installs fine, except for the CAE portion. The command works when I run it locally on a client and remotely through psexec. The command I'm using:\\server\path\to\exe --silen...

lolok by Engaged Sweeper
  • 5 replies
  • 0 kudos

Ticket Closed State Change Email Not Working

I'm having an issue with email sending when a state is changed to Closed. When we close a ticket, we only get an email that states "Ticket Closed" without the template we have in place. Attached is how our email settings are configured. Additionally,...

mdouglas by Engaged Sweeper III
  • 5 replies
  • 0 kudos

Default Group

Hi to all,Is it possible to remove Default Group from an asset when this asset is assigned to another static group ?I'm wondering, when I build a report to get 2 lines of the same asset with Default Group and the one I put on the corresponding asset....

philou92 by Engaged Sweeper II
  • 1 replies
  • 0 kudos

Lansweeper blocked by Malwarebytes

We just switched to the Malwarebytes Endpoint Protection Cloud based solution. Features like opening C: and opening Admin and also remote control are being blocked as exploits by Malwarebytes. Anyone else had this issue? I created a topic on the Malw...

jgco2005 by Engaged Sweeper
  • 2 replies
  • 0 kudos

merging tickets from different users...

when we merged a bunch of tickets that all reported the same issue into one ticket all 17 people received a Lansweeper support ticket email, so everyone could see what each other had typed - issue being one was a private message to IT...Is there any ...