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LS Agent on Windows 7

Hello!I have encountered an issue with Windows 7. After I install the agent I check the lsagentlog to find why it doesnt work and the message there is this 2018-11-16 13:17:57,589 [1] INFO Starting Lansweeper Agent Service2018-11-16 13:17:57,604 [6]...

AV scanning fail

Our Lansweep is reporting Antivirus: avast! Antivirus Enabled Outdated Every workstation....but the defs are good to go.....where is the scan failing...or where do I need to adjust it?thank you

EB by • Engaged Sweeper III
  • 4413 Views
  • 2 replies
  • 0 kudos

Resolved! Brother printers not showing in asset list

I've recently added 3 Brother printers to our network but for some readon they're not showing up in the printers page. I have 37 otrher printers in there of various types (Epson, HP etc) but the recently intalled Brother units are nowhere to be seen....

OllieM by • Engaged Sweeper II
  • 3847 Views
  • 2 replies
  • 0 kudos

How to merge 2 records

So we have a "smart TV" in a meeting room, which is also used as a monitor for a computer in that room.Lansweeper has picked up the TV via it's network address with a normal scan, but it's also created a different Monitor asset which it's got, presum...

AndyIps by • Engaged Sweeper II
  • 7769 Views
  • 4 replies
  • 0 kudos

Aastra phones getting detected as "Web Server"

Good afternoon,I’m writing in this forum because i’m having a hard time making lansweeper detect my VOIP Aastra phones.So the problem is really simple, lansweeper detects the phones as « Web Server ». I’ve tried everything and can’t seem to find the ...

elaxrocha by • Engaged Sweeper
  • 2965 Views
  • 1 replies
  • 1 kudos

Resolved! asset description

For computer objects, in the AD there is a "Description" property. When I click on an asset there is a description, however it does not appear to be getting the value from the AD, is it therefore pulling it from the windows computer itself?I want to ...

AZHockeyNut by • Champion Sweeper III
  • 4221 Views
  • 1 replies
  • 0 kudos

File Scanning and Registry Scanning on Lansweeper 7

Is there any changes for File Scanning and Registry Scanning for Lansweeper 7?Will the File Scanning and Registry Scanning still depend on LSpush? Or it can co-exist with LSagent?If the LSagent is not supported, then LSpush must be deployed on the re...

Alan_LS by • Engaged Sweeper II
  • 2776 Views
  • 1 replies
  • 0 kudos