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Remote print management

You can omit the shellrunas bits if it is not applicable to your environment. This lets you manage the printers on a remote machine similar to using print management but with a stripped down gui.{actionpath}shellrunas /accepteula /netonly rundll32 pr...

steveb by • Champion Sweeper
  • 9340 Views
  • 3 replies
  • 1 kudos

LSAgent Version

How can I know the LSAgent version I have currently running on my macOS?I need this info to see if a newer version is available.Thanks!

roberto_m by • Engaged Sweeper III
  • 3762 Views
  • 1 replies
  • 0 kudos

Agentless WMI Scanning with Fortigate FW in the way

Has anyone had success in scanning a Windows target in another network zone protected by a Fortigate FW with NATing rules. Not Lansweeper specific, but I found this article https://forum.fortinet.com/tm.aspx?m=65235 that speaks to what appears to be...

franko_mc by • Engaged Sweeper
  • 7047 Views
  • 2 replies
  • 1 kudos

Some users not AD linked

Hello,Subject & Description says it all really, a couple of users don't seem to have synced with AD & Lansweeper, the can log tickets etc but when I search for them nothing comes up however I can find their ticket and go in to the user. example below...

Bulk Remove Users

Hello:We recently upgraded our Lansweeper and added a helpdesk function. We are in the process of importing all of our tickets into the system but the users that are associated with these tickets are listed in Lansweeper multiple times. It appears ...

billpom by • Engaged Sweeper
  • 3279 Views
  • 1 replies
  • 0 kudos

Default Agent to specific Team

Is there a way to have any ticket assigned to a particular agent to also be automatically assigned to a specific team ? This agent belongs to all teams but we'd like all their tickets to automatically default to a particular team.Thanks

bcrider by • Engaged Sweeper
  • 4478 Views
  • 1 replies
  • 1 kudos