We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
I've tried creating and running deployments, but they never execute on the endpoint. I keep thinking it's a permissions deal. Possibly running the deployment as system isn't correct/working..
Hello everyone,I have a bunch of assets with the error "WMI Access Denied." This is due to not having an account with higher rights to scan it. My question is if I need to have a service account with admin rights for every server and workstation in o...
Trying to identify which assets are using the 32 bit version of Windows 10 Pro. If I search by OS, both version will display. There is an entry for System Type in the Config > Windows > System menu but that is not a searchable field.How can I identif...
We keep having to hit refresh when we use remote control. It is an annoyance that my techs complain about all the time. We tried changing the refresh rate and downloaded the latest version of lsremote.exe (6.0.0xxx)We just upgraded to 7.0 and were ho...
I've turned on Cloud Relay service in my Lansweeper and gotten the Auth Key and I'm attempting to test it on a remote machine (remote from the Lansweeper network, Windows 10, .NET 4.8). I'm getting the following error in the log (I see that it's sta...
I want to know if there a way to automatically copy the DNS name of an asset to its AssetName field? We have hundreds of Teradici zero clients whose LS assets do not pull the right information for their AssetName. We have the field locked against sca...
