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Customer Survey after Ticket Closing?

Has anyone figured out a way to include a customer satisfaction survey inside a closed ticket response? We would love if this was automatically included in Lansweeper, but if it's not, has anyone found a good workaround?

blasto by • Engaged Sweeper III
  • 5363 Views
  • 1 replies
  • 1 kudos

BitLocker counts

Hi all,I am relatively new to Lansweeper, so I am trying to fumble my way through setting up a query. I'm not sure how to post the code properly although I did look around a little bit in the forum. So if I am doing it wrong, please tell me.Anyway,...

B_B_ by • Engaged Sweeper II
  • 6983 Views
  • 3 replies
  • 0 kudos

Creating A Package

I am trying to create a package. When I chose command and copy the command to the window and click ok my step does not show up. What am I doing wrong. If I run the command locally it works but it doesnt save in my package.

hockc by • Engaged Sweeper
  • 3746 Views
  • 2 replies
  • 0 kudos

historic user assignments

HelloIs there some report that checks the historic assignments? I guess if I remove an assignment, it disapears.I want to be able to either see everyone who has been assigned a specific machineor see all the machines that have ever been assigned to s...

B_L_ by • Engaged Sweeper III
  • 3290 Views
  • 1 replies
  • 0 kudos

import to DB

Hi allWe are in the process of consolidating all our asset managements to lansweeper.This means that during a couple of months we'll be using the old systems and lansweeper in parallel.I can easily export assets from the old system to excel/csv.The ...

B_L_ by • Engaged Sweeper III
  • 5818 Views
  • 3 replies
  • 0 kudos

Scheduling problem

Hi,I am your reseller from Taiwan.Need your assist to resolve my customer's technical issue:How to set up a shutdown computer schedule?Regards,

jimmy by • Engaged Sweeper
  • 2879 Views
  • 1 replies
  • 0 kudos

Removing DHCP devices from scan

Hi all.Our business unit recently got sold, and as part of the separation from our parent company I am setting up a new instance of Lansweeper. The previous instance has not been touched for a while, but did not display any of our amusement game card...

aspo73 by • Engaged Sweeper
  • 3822 Views
  • 1 replies
  • 0 kudos