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Problem with scanning Pagefile

Some Assets have their pagefile scanned, some don't. We don't see a clear reason why there is a difference between these assets, since they've been installed the same way and have the same security settings. We have also checked for différences in ...

DCS007 by • Engaged Sweeper II
  • 4549 Views
  • 1 replies
  • 0 kudos

If Then statement

Hi all,I would like to be able to change a value of an asset based on a different value.For example,host1 - linux - VMwareI have a custom radio button on each asset that says if the host if "virtual" or "physical." Is there a way to have "IF host man...

jenglish by • Engaged Sweeper
  • 6883 Views
  • 1 replies
  • 0 kudos

Share Error: Could not decrypt password.

Hello GuysI am new to LanSweeper and I am just simply trying to play a bit with it. I have tried to make it do a simple ping: http://prntscr.com/hylgrhDeployment: http://prntscr.com/hyli52But it doesn't seem to work. When I go to the asset, in this c...

Email Assistant Helpdesk Issue

I am currenty facing some problems with the "ticket assistant" we are using. People can send e-mails to the ticket assistant and they will be listed in the lansweeper helpdesk system. The assistant usually works fine but since a few days I am having ...

xPaul by • Engaged Sweeper II
  • 7337 Views
  • 3 replies
  • 0 kudos

Forward emails to Agents by State

I've currently been tasked with exploring the HelpDesk as a replacement for our current software.I've been messing with the email alert templates, and I've been trying to find a way to send an email based on a state to a specific agent.An example of ...

Rudamento by • Engaged Sweeper II
  • 7915 Views
  • 3 replies
  • 2 kudos

Block remote Lansweeper server from scanning

Hello,We have one domain, two remote sites (linked by vpn) and in each site a Lansweeper server.How can I block a remote Lansweeper server scan local site?I don't want the IT admins (each site has a domain admin) scan each other's assets.Thank you.

max_payne by • Engaged Sweeper
  • 7811 Views
  • 3 replies
  • 0 kudos

Knowledge Base Category Drop Down List

I'm having an issue with adding Knowledgebase articles.I have 8 topics in my Knowledgebase, but the Category drop down selection only shows 6 of the topics. Is this a known issue with a fix on the way or is there a setting I am missing?