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Create a custom relationship

My organization has over 1000 printers. For secure printing each device is assigned a printer. The printers are not installed locally. The devices print out to a specific printer based on application and routed via Citrix.The list of printers and ...

cctech by • Engaged Sweeper II
  • 3379 Views
  • 1 replies
  • 0 kudos

News page code button

I have a code that will show a poll and report results back to office 365. When I put the code in notepad and save as an HTML it works fine but when I try to put it in the news page using the code button all it will show is the code and not the poll...

rtforbess by • Engaged Sweeper
  • 4518 Views
  • 1 replies
  • 0 kudos

Installer Return Codes

Is there a list that deciphers installer return codes? I see "fatal error during installation" failures on occasion with a return code of 1603, as an example. Would knowing what return code 1603 meant provide me with any more information on what th...

lcpeery by • Engaged Sweeper
  • 9306 Views
  • 2 replies
  • 0 kudos

Adding a title above ticket description field

When a user selects new ticket I would like for the ticket description field to have a title above it that tells the user what that area is used for. Some do not understand that they can use it to further describe their problem.Is there a way to chan...

Antaiwan by • Engaged Sweeper
  • 5172 Views
  • 2 replies
  • 0 kudos

Resolved! Is there a way to prevent losing an asset with same name?

I am not sure if this is because of rename detection or something else but here is the situation. We had a PC taken out by a lightning surge, probably through the Ethernet port. Let's say this was asset 100. The tech took the hard drive from the dead...

wcb by • Engaged Sweeper III
  • 10882 Views
  • 5 replies
  • 0 kudos

Scanning Target Import

I saw this on the forum and saw this:"From Lansweeper 6.0 onward, you can also import IP ranges to be scanned from a .csv file, instead of submitting them manually one by one. To import your IP ranges, download one of the available templates on the S...

Mikey_ by • Engaged Sweeper III
  • 5838 Views
  • 2 replies
  • 0 kudos