Require Ticket note when closing
Is it possible to require a note or root cause known when closing a ticket?
Find answers to technical questions about Lansweeper.
Is it possible to require a note or root cause known when closing a ticket?
Hi, a few days ago I realized that the file LSclient.exe is missing in the client folder, so the command "\\server\client\lsclient server" is not working.The folder has read only rights in shared permissions. I updated Lansweeper to the last version ...
I am trying to figure out how to add the column for static group name to any (and all reports) we have multiple departments that use Lansweeper and we need an easy way to sort each department's machines Dynamic groups don't work perfectly so we're wi...
I've been all over your knowledge base and have searched quite a bit in the forum as well, but no answer exists that I have found. I want to implement a basic event log scanning and monitoring capability. Goals:Collect data on all servers but only...
It looks like Lansweeper is marking machines that have Sophos InterceptX/Crypto Guard installed as not having Anti-Virus installed.Is this a known issue?
Hello,I have a Switch (HP ProCurve 2920) which is shown in the lansweeper like a VoIP Phone.The asset will scanned via SSH but I need a SNMPv3 scan. The Errormessage is: Errors found while scanning: Could not connect to SSH with credentials Global ...
What is the WMI query that is used to list the databases on an SQL server?We have a number of SQL installations but one of them (SQL Express 2008 R2) is not listing any databases. LANSweeper finds the instances fine, but the database section is empty...
I am reaching out to the community to see if anyone has any ideas on how to identify servers that are being protected by Trend Micro DeepScan. The problem i am running into is that the product is agentless, and therefore WMI reports no AV installed. ...