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Add Second Email Address to an Agent

Hello!I'm trying to find out if it is possible to add a second email address to an Agent. We have a remote location with only one tech. His boss would like to be notified of all tickets assigned to him via email in case he is out of work that day.A...

rbehm by • Engaged Sweeper
  • 7084 Views
  • 2 replies
  • 0 kudos

Asset Summary Report

I'd like to find a report that displays a summary of all assets under a dynamic group.Basically I'd like to print this info for about 300+ computers that I already have a dynamic group for and then store each page with the corresponding software and ...

jbrawley by • Engaged Sweeper
  • 8802 Views
  • 3 replies
  • 0 kudos

Active Directory Actions

I've been asked to find a way to integrate some AD actions into Lansweeper. Some examples would be:Adding a user to a groupAdding a computer to a groupDisabling a user accountMoving a user accountMoving a computer accountDeleting a user account (I'm ...

acooney by • Engaged Sweeper II
  • 8556 Views
  • 1 replies
  • 1 kudos

Resolved! LANSweeper basic questions

Hello All,We have recently purchased LANSweeper Ultimate license for 4000 assets and are in the phase of initial implementation,following are the queries that need to be looked into specifically :1) Asset state history is not available in LANSweeper,...

JeetJ by • Engaged Sweeper
  • 9459 Views
  • 4 replies
  • 0 kudos

Tracking/Linking non scanable assets in Lansweeper

We need to be able to record non-scanable but valuable assets that are assigned to users and were hoping to be able to do all of it in Lansweeper. I am finding that the non scanable asset tracking is the weakest feature of Lansweeper since it does no...

mdixon by • Engaged Sweeper
  • 8317 Views
  • 3 replies
  • 0 kudos

Lansweeper Not Updating the Database

Once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users and devices they have deleted from Active Directory and then go back into Lanswe...

Remove installed AutoCAD patch

We recently used Lansweeper to install the AutoCAD 2018.1.1 update (patch) and then discovered that it breaks an important feature we use quite a bit. As you can imagine, we would now like to remove it. However, since it's a patch, it doesn't show up...

mmb by • Engaged Sweeper
  • 5515 Views
  • 1 replies
  • 0 kudos

Removing Old Assets - Not working?

Maybe I'm missing something here but my installation of Lansweeper appears to be lying to me. Our server cleanup settings are set to 'Permanently delete assets not seen in the last 60 days'. However, I have a number of assets that are much older that...

doone128 by • Engaged Sweeper III
  • 12516 Views
  • 4 replies
  • 0 kudos