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Capacity Planning

Hello everyone,I have a customer who is working on a project and needs to do capacity planning for their desktops. They are migrating from a physical to a virtual environment, and need to do some analysis on reporting on their usage needs. For exampl...

VMWDC by • Engaged Sweeper
  • 5085 Views
  • 1 replies
  • 0 kudos

Software list not update

Support yesterday I unistalled a software on a colleague PC, but when I see the list of the application installed on this PC, I'm stil able to see this application.The last scan on this PC was done this morning.Regards

manelnas by • Engaged Sweeper II
  • 5911 Views
  • 1 replies
  • 0 kudos

Send an email to user

When we hire someone new, we give them a RFID card. The card needs to be activated in the gate system, the payroll system and the equipment machine.The RH Team creates a ticket with employe name and card number. we made a type for that purpose.The IT...

Set Default Helpdesk Tabs

Hi, is there a way to set default Helpdesk tabs? So when each agent opens lansweeper can see their own tabs? I set 4 different tabs, but when I turn off the PC I have to select them again and also select the sort way again.

Scanning failing after Symantec End Point Installed

Hi,We are currently moving our End-point protection product from Kaspersky to SEP. Once the device has SEP installed any scan by lansweeper fails (ping failed/RPC failed/off-line/firewalled) error messages are generated.What do I need to change wit...

stever by • Engaged Sweeper II
  • 4987 Views
  • 1 replies
  • 0 kudos

Upgrade reboot?

Hi,I am running version 5 Lansweeper on a Windows 2008 server. I would like to upgrade to version 6 and need to know if a server rebot is required.We have only one admin user and it is still being used as an evaluation tool, but it is installed on pr...

bpbpbp by • Engaged Sweeper
  • 4255 Views
  • 1 replies
  • 0 kudos

Chromebooks

I understand Lansweeper cannot scan for chromebooks and that is okay. I was going to add them manually. I downloaded the template to do a mass import since we have over 1000 chromebooks, however column F in the spread sheet template labeled 'AssettTy...

jkrato by • Engaged Sweeper
  • 5225 Views
  • 1 replies
  • 0 kudos