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Scanning IP phones by MAC

We have IP phones that we would like to add as assets; however, they exist on a separate voice network controlled by our service provider. The phones obtain an IP address from DHCP, but this resides on a router controlled by the service provider and ...

jkoelker by Engaged Sweeper II
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  • 2 replies
  • 0 kudos

Lansweeper v. 6042

Does anyone know if it is possible to install Lansweeper without Help Desk module? I noticed that search is much slower than in ber. 5

Deployment help

Hi All,I'm trying to set deployment up within lansweeper for several programs however when I put the path to install from, it fails.The share credentials have access to the path where the program is stored.--------------------------------------------...

Resolved! Deleted Asset information

Hello All,I believe there are users in my organisation that are deleting assets. I'm not sure on the reason, or what they stand to gain from it, but I'm trying to find as much information from Lansweeper on that potential action as possible.Is there ...

Liam_O by Engaged Sweeper II
  • 4881 Views
  • 2 replies
  • 0 kudos

Automatic Asset Assigining

Is it possible to automatically add the asset from which the ticket was created when creating a ticket via the website? If not, how would I make it a required field?

Customize Ticket Submission Page

I need a way to give the user some instructions when submitting a ticket. This is necessary to help them understand why choosing the correct ticket type is important.

khancock1 by Engaged Sweeper II
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  • 2 replies
  • 2 kudos

Resolved! QR Code Label Paper

Has anyone made a good match on label paper vs QR code size (5x3, 7x3) kind of thing? What about an actual label printer, has anyone perfected a method for this?

sullivane by Champion Sweeper III
  • 17581 Views
  • 8 replies
  • 1 kudos

Change Building and Department to ComboBox?

Doing an eval of LanSweeper. Can anyone tell me if it is possible to alter the Building and Department under assets to a ComboBox? Data will not be clean if I allow free type there. If this can't be done - can these be hidden completely - I would ...

Macinator by Engaged Sweeper
  • 3386 Views
  • 1 replies
  • 0 kudos