Is it possible to automatically add the asset from which the ticket was created when creating a ticket via the website? If not, how would I make it a required field?
I need a way to give the user some instructions when submitting a ticket. This is necessary to help them understand why choosing the correct ticket type is important.
Has anyone made a good match on label paper vs QR code size (5x3, 7x3) kind of thing? What about an actual label printer, has anyone perfected a method for this?
Doing an eval of LanSweeper. Can anyone tell me if it is possible to alter the Building and Department under assets to a ComboBox? Data will not be clean if I allow free type there. If this can't be done - can these be hidden completely - I would ...
Hi,We have some DELL PowerConnect switches (N2000, N4000 and S6000). LANSweeper has used SNMP to grab information from the device, but for some reason, the Interface information keeps displaying the same port channel interface over and over again.I h...
So... I have a small problem when I change one of our switch. We are using TP-LINK switches TL-SG3424 and T1600G-52TS. Both of them have got the same SNMP configuration. On TL-SG3424 I can see what asset is connected in which port. In T1600G-52TS I d...
Hi thereJust installed lansweeper and I'm testing it out for our company. It looks very promising but I'm encountering a few problems. I can't access some devices while I can access others. They are the same kind of devices, with the same credentials...
My screen grab action says license is expired. I go and register it with my license file and it works for that time only. If I close screen grab and reopen it, it is not licensed again. How do I make the license stick? I'm entering the informatio...
