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Resolved! Add the option to exclude monitors from Last Seen Assets

Since lansweeper started to automatically detect monitors, my last seen assets report has been a mess. While it's very useful to query monitor information, it seems superfluous to have them listed in this report. Could we please get a config option...

sk0tto by • Engaged Sweeper II
  • 6296 Views
  • 2 replies
  • 1 kudos

Allow user when E-mail address not found

I am looking help with this setting. I want to setup to allow only emails from domains within our organization (we have a few email domains within our organization), but if I select the option "For these domains" and add my domains in, they all get ...

Resolved! Scanserver down since 5/28 during upgrade to 6.0.22

I upgraded to 6.0.2.2 on 5/28. Ever since I have not been able to get scanning to work. And, YES the scanserver service is running and yes I have rebooted and yes to all authentications to SQL are active and working. What happened. Yes, our HelpDesk...

siverson by • Engaged Sweeper
  • 4032 Views
  • 1 replies
  • 0 kudos

System Monitoring

I am looking to find the best solution for monitoring system resource health on Windows machines with thresholds and alerts. Any Suggestions?

Resolved! Avaya VOIP

I am trying to add all our Avaya VOIP phones to the Lansweeper software but I'm having problems seeing the information related to the VOIP handset. I have added the IP Address range and can see a response from the phones but no other information is c...

weinbd by • Engaged Sweeper
  • 8502 Views
  • 2 replies
  • 0 kudos

Adding Outgoing E-mail templates

I would like to create a separate outgoing e-mail template for closed status tickets, but noticed when I click Add Template, I don't have any Ticket Types available. Once you use a Ticket Type in another auto-reply setup, can you not use it again to ...

Resolved! E310dw Printer Scanned as Switch

We recently added several Dell E310dw printers to the network and LanSweeper consistently picked them up as a switch. I tried adding a few custom OID's for it to identify the printer, but it seems when it hits the values in "1.3.6.1.4.1.674.10898.2"...

lizaoreo by • Engaged Sweeper II
  • 4652 Views
  • 2 replies
  • 0 kudos

Resolved! Software as an asset

Hi,We installed the trial of LanSweeper and I haven't had much time to look at it. But the other day I was inundated with software maintenance renewals. new license requests from several users for several products.Essentially we have a lot of users w...

darrkon by • Engaged Sweeper II
  • 3490 Views
  • 1 replies
  • 0 kudos

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