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Cisco WLC, AP's and OIDs

So, i noticed our AP's just show as a "network device" and decided we need to clean this up. after adding the MIBs i got the OIDs scanned however the AP's don't populate. after looking at this closer i noticed that the OIDs are different for each AP ...

dschumm by Engaged Sweeper
  • 2317 Views
  • 4 replies
  • 1 kudos

User group can only see different ticket types

Is it possible for certain user groups to only see certain ticket types. IE. As an It engineer i want to create ticket for infrastructure work but i do not want Dave from sales seeing the infrastructure option?

Zacs by Engaged Sweeper III
  • 9941 Views
  • 4 replies
  • 0 kudos

Resolved! Installed Software Count Not Correct

Hello. I am trying to find out which computers on my domain have an application called "Phoenix Project Manager" installed on them. If I go to a specific computer (let's say the computer name is JOESCHMOE) in Lansweeper and then choose "Software" t...

HarkinsIT by Champion Sweeper
  • 4351 Views
  • 2 replies
  • 0 kudos

Resolved! Ticket Content - Combobox reorder

Playing around with the help desk, and I added a custom field for the user to pick an issue type (email, hardware, software....).I noticed you cannot reorder them once they are in. So, if I want to add them alphabetically, I have to do that at the t...

sullivane by Champion Sweeper III
  • 4968 Views
  • 1 replies
  • 2 kudos

Resolved! Advidia Cameras

Has anybody been able to figure out how to set SSH to work with scanning Advidia cameras? Each camera has its own little web server, and there are SSH option in the configuration. I have not been successful in getting Lansweeper to scan them.

pfenton by Engaged Sweeper III
  • 5595 Views
  • 1 replies
  • 0 kudos

Resolved! How to create custome report for printers

Hello,I was wondering being new Lansweeper, is it possible to create a custom report that would list how much "life" (in percentage) is left on printer transfer belt, transfer unit, maintenance kit. Thank You

jcon641 by Engaged Sweeper
  • 3535 Views
  • 1 replies
  • 0 kudos

Resolved! E-Mail alerts

Hello,I have enabled e-mail alerts for disk and ntfs. It works fine, but for some reason I receive about 500 mails for one asset, when an error occurs. All mails have the same text and arrive at the same time. Is it possible to reduce the alert to on...

bajuli by Engaged Sweeper
  • 3687 Views
  • 1 replies
  • 0 kudos