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Find answers to technical questions about Lansweeper.

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Resolved! Default.aspx is covering our logo header

We recently started having a very minor but weird issue with our Helpdesk login page. I noticed that our logo, which had been working for months and still resides in the customdata folder where it always has, is being covered by some sort of marker f...

brigmill by • Engaged Sweeper III
  • 6213 Views
  • 1 replies
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LSpush duplicate entries

Hello. I'm trying to use LanSweeper and when scanning by IP, LanSweeper is not updating each asset unless I tell it to "rescan asset" from the asset itself. The daily auto scans do not work.This lead me to figure out how LSpush works. I'm using my...

bzimmerle by • Engaged Sweeper
  • 5229 Views
  • 2 replies
  • 0 kudos

Adding purchase information to asset

Is there a way to track the vendor information from the company we purchased the asset from on the asset record? For instance, we do most of our purchased now through CDW, I'd like to track all of the information on the invoice on the individual ass...

ElDab67 by • Engaged Sweeper III
  • 5936 Views
  • 1 replies
  • 0 kudos

Outgoing email functionality

Hey guys,Just for clarity: i can answer a user question in Lansweeper by email, right?So i receive a ticket from user@test.com. In turn i type an answer from Lansweeper helpdesk, and the answer is send to user@test.com.(I work with Manageengine Servi...

Total Inventory Report

Hi all, I want to create a report which includes all asset reporting into Lansweeper.Assets lile Desktops, monitors, avaya phones, headphones etc should be included in report.Also the report should have column where it shows the status of the asset e...

atul557 by • Engaged Sweeper III
  • 4862 Views
  • 2 replies
  • 0 kudos

Resolved! Linux tty required

Hi Guys!I recieve the error: Linux tty required when trying to access information on some of my linux-machines there is a workaround (http://www.lansweeper.com/kb/39/TTY-Required-error-during-linux-scanning.html) but there might be a solution to run ...

dontmindme by • Engaged Sweeper
  • 6035 Views
  • 2 replies
  • 0 kudos

Resolved! Offline When Connected Via LAN

Hi,When our laptops are docked and their network connection switches from Wi-Fi to LAN, Lansweeper shows the computer as offline. It seems to be still stuck on the Wi-Fi IP address. Is there a fix for this?

Jcoleman by • Engaged Sweeper
  • 5613 Views
  • 1 replies
  • 0 kudos
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