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Find answers to technical questions about Lansweeper.

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Resolved! Offline When Connected Via LAN

Hi,When our laptops are docked and their network connection switches from Wi-Fi to LAN, Lansweeper shows the computer as offline. It seems to be still stuck on the Wi-Fi IP address. Is there a fix for this?

Jcoleman by • Engaged Sweeper
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Resolved! Software audit issue

When we scan our server which has Exchange 2013 installed, the software is not listed. Is there an issue detecting Exchange 2013?

bmarks by • Engaged Sweeper
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  • 1 replies
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Bind E-Mail Accounts to special Ticket-Type

Hello,we have two email adresses (support and purchase) and we also have two ticket types (support and purchase). Is it possible to set the ticket type for mails coming from purchase automatically to the ticket type purchase and of course support to ...

Resolved! Ethernet Adapter with two IP Adresses

I have the problem this some servers on one and the same network adapter two different addresses IP has. How can I do it that both addresses IP are performed? At the moment it is changed the IP constantly according to which Scan degree ran.

SpangA by • Engaged Sweeper III
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  • 3 replies
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Resolved! Lansweeper 6.0.0.48 Security Update

I did not get a notification of this update. Considering this is a security update I want to make sure I receive any further ones immediately. How do I make sure I get notified? I am already subscribed to the news letter, what else do I need?

Cobra7 by • Champion Sweeper
  • 4228 Views
  • 1 replies
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Auto Assign via email

Hi,We been having staff here just email a dedicated mailbox for their requests and Lansweeper takes that email and creates us a ticket. Is there anyway to have lansweeper auto assign ticket to an agent from email creation? If i read right i see that ...

jkapera by • Engaged Sweeper
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