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Resolved! Antivirus - Windows Defender

We have several windows 8 and windows 10 machines where we have disabled Microsoft’s window defender antivirus via group policy and windows registry. Lansweeper is showing that several machines have both windows defender and our third party antivirus...

clarke1 by • Engaged Sweeper II
  • 10269 Views
  • 1 replies
  • 0 kudos

Resolved! Can't remove some help desk agents

I was able to remove some of the agents by transferring their data to a different agent but for some reason I can't do it with others. I get an error saying agent's data must be transferred first. Any help would be greatly appreciated.

kwalker by • Engaged Sweeper
  • 8004 Views
  • 1 replies
  • 0 kudos

Resolved! LSPush after scan

Will LSPush ever work with the after scan deployment? Not sure if it's something low on the todo list or if it's not even on the list.Thanks

sullivane by • Champion Sweeper III
  • 9217 Views
  • 4 replies
  • 1 kudos

Resolved! Can't drill down anymore

So one day this week, out of the blue, I am unable to drill into certain Windows PC's from any of my reports. They're just displaying as text rather than a link like before. Any idea why this may be?

mikerwolf by • Engaged Sweeper
  • 8434 Views
  • 4 replies
  • 0 kudos

how to monitor an ISP link?

Hello my apologies if this question is silly, I am very new to lansweeper but I couldn't find anything obvious about this question...Do you have a suggestion on how to monitor a link to a specific ISP? Regards,

sbouniol by • Engaged Sweeper
  • 6522 Views
  • 2 replies
  • 0 kudos

Basic Actions

When viewing asset details (computer) and trying to use the ping command, I get the following message:Permission denied.cmd.exe /K "ping.exe QCSPC27.xxxxxxI get the same error for:PingPathTraceRtNBTstatWhen trying to use the Http/Https actions I get:...

JoeQuick by • Engaged Sweeper II
  • 7290 Views
  • 3 replies
  • 0 kudos

Exclude types from scans?

Currently just using the freeware version which is limited to 100 assets. We have less than 100 user/workstation combos so this works out perfect.... except they each have multiple monitors and I constantly am needing to go in and click endlessly to ...

dimforest by • Engaged Sweeper
  • 5609 Views
  • 2 replies
  • 0 kudos

How to Copy All Techs

Hello. There are only two techs using the Lansweeper Help Desk and I would like it set up so that any time a user or tech comments on a ticket, it should be copied to both of us. For instance, if my coworker closes a ticket, I want to get copied on...

HarkinsIT by • Champion Sweeper
  • 8704 Views
  • 2 replies
  • 1 kudos