General Discussion Forum - Lansweeper Community

📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73 Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Resolved! Asset Scanning After OS Update

We recently updated all of our Laptops running Windows 8.1 Enterprise to Windows 10 Enterprise. It has been a few weeks since this update was performed. Lansweeper does not seem to notice the upgrade. It shows a last scanned date of a day ago, but st...

Resolved! Upgrade tips from 5.3.0.34 to 6.0.X

I want to upgrade from 5.3.0.34 to 6.0.0.22 and I do not need the Helpdesk feature. Are there any pre-install, install or post-install tips?

Resolved! Monitor Interfaces

Can Lansweeper monitor interfaces on routers and switches and alert me via email when one is down? If so how do we do this?

Resolved! Not showing recent computers on user information page

Hi everyoneHopefully someone can point me in the right direction, but our LanSweeper installation used to show all the computers that a user had logged onto, but now that area is empty. I have upgraded to 6019, but the problem was there before that....

Resolved! Could not open web console when Upgrade Lansweeper 5.3.0.34 to 6.0.0.22

HİCould not open web console when Upgrade Lansweeper 5.3.0.34 to 6.0.0.22I get following errorServer Error in '/' Application.Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of...

Resolved! Show multiple IP addresses for a server

Hi,We have a few servers that have a few IP's assigned for each.Lansweeper only shows 1 IP but doesn't show the others.How can we make it show the others as well? (They are in the IP scanning range)Please assist,Thanks.

Resolved! Reports Email alerts

Hello,Is there a way to change the name of reports in email alerts ?Second Q?: Is there a way to automatic export reports without email them ? (in a directory for exemple)thanks for answerGuilhem

Resolved! Edit registry HKEY_CURRENT_USER by Lansweeper?

Can you edit a HKEY_CURRENT_USER registry key by Lansweeper?I have tested with deployment package using a batch or powershell script.No error - but key won't change?!Someone with an good idea or solution?!

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📊Power BI and Lansweeper On-Prem

Resolved! Asset Scanning After OS Update

Resolved! Upgrade tips from 5.3.0.34 to 6.0.X

Resolved! Monitor Interfaces

Resolved! Not showing recent computers on user information page

Resolved! Could not open web console when Upgrade Lansweeper 5.3.0.34 to 6.0.0.22

Resolved! Show multiple IP addresses for a server

Resolved! Reports Email alerts

Resolved! Edit registry HKEY_CURRENT_USER by Lansweeper?

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Question About Roles & Permissions

Helpdesk custom fields: Invalid Value

Connect On Prem Lansweeper to JSM Cloud

Date field on new ticket doesn't work for 2025

Updating from 11.2.2.0 to 12.2.0.4

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Installation Skips On-Premise Configuration Step