Hello. We are a pretty small company with only two IT support peeps. I'd like to have the "Set Personal" check box checked by default or better yet, remove this option all together from the new ticket creation page and have it on by default. Is th...
Hi,we have the following problem.two Servers with the same mainbord typ and CPU Information.for one server the information about cpu and numer of cores is correct. OS is Windows Server 2008 R2for the other one the information about number of cores is...
We have a variety of servers with a variety of different drives installed on them. While Lansweeper does give some information on the physical drives in a server, there were particular details I was hoping to find. Either the Model Number or Part Num...
Hi, currently evaluating the new helpdesk functionality and it looks promising.For users using the web interface, is it possible to hide the "source" field shown on the web interface during new ticket initialization?Current testing shows that users h...
Version 5.3 had a user's manual that could be downloaded and printed out, is one (or will one) be available for version 6.0? This would be most helpful.
