Whats the projected time frame of the next release and what will be included in it? Love lansweeper and its helpdesk but still need 1 item before I can switch....Thanks!
At our organization, we want to start using the Lansweeper Help Desk. However, many of our users will not utilize the help desk if they have to log in, no matter how simple it is.Is there a way for users to navigate to the Lansweeper help desk web pa...
I have assigned the permission for my admin+agent users to be able to delete tickets, however we are not receiving the function. I have attached a screenshot of the only options we have.
Any idea why Scan Status within any asset looks like this? I'm all but positive that it used to have real information there, but I'm not sure when that stopped. Scanning is working and updating, just not the status.http://imgur.com/a/7hzla]The only...
We have 193 built in software licences in the software License Tracking. If we must call the License Compliance we nearly 5 minutes wait. could somebody give me please a tip like me this call can accelerate?much greetingsAndreas S
Into our ticketing system we receive notifications for new staff that we need to create in AD. Key feature in our AD system is the personal ID number every person in Iceland has and this number is of course part off new tickets for new staff. If I se...
We have field users that don't often join the corporate network, and as such, we have not yet scanned their machines. Per the "Never scanned OS" group in Lansweeper, I can see every machine that we have not yet scanned. Is there a way to set up this ...
Hello,We changed our Lansweeper Server IP over a month ago. The helpdesk emails being generated have the "Go to ticket" link, but it links to the old IP. How can I update that?
