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Separate helpdesk websites?

We are gradually adding more features from Lansweeper into our workflow, and we are really liking it. I just finished setting up our helpdesk today. We hope to go live with it soon. Our old software (that we hate) is also being used by our HR depar...

arcuser by • Engaged Sweeper
  • 8411 Views
  • 7 replies
  • 0 kudos

Resolved! Restrict the access to the knowledgebase

Hi,I am searching it it would be possible in LanSweeper to restrict the access to the knowledgebase following right access only For User, not Agent.I didn't find the menu to set user rights (other than Agent).I created Teams and categories in "knowle...

Duplicate hostnames

Hi,We've noticed a lot of assets are listed more than once :The same hostname exists multiple times but each time with a different IP address (because their IP is not fixed and the DHCP gives them a new one from time to time). All that is known from ...

Performance Scanning issues

I noticed since I updated LS with the latest version 11.1.9.1, Performance Scanning is throwing errors for every machine setup, issue message is 'Issue. CheckWMIAccessEventLogOnly - DNS redirected to '''' but expected computer CompName (EventlogOnly)...

Zoran by • Engaged Sweeper II
  • 3506 Views
  • 12 replies
  • 0 kudos

multiple AWS accounts

We do have multiple AWS accounts and would like to be able to limit the number of IAM users with static access keys required by Lansweeper. Is there a way to configure Lansweeper to use one AWS account and IAM role to access resources in another AWS ...