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Find answers to technical questions about Lansweeper.

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Log on & Off report

Morning, Ive a customer with lansweeper V6022, They are looking to have a report / search screen where they can see what times they logged on & off to prove hours worked. I can only see "last seen users" and no where a log off event.Is there a way to...

support4 by • Engaged Sweeper
  • 8275 Views
  • 2 replies
  • 0 kudos

Show multiple IP addresses for a switch

Some of our switches have more than one IP address. They have the same asset name. When I scan one IP, it will remove the other one and visa versa. Is there a way to tell the asset which IP to scan as primary?

Okan by • Engaged Sweeper III
  • 4988 Views
  • 1 replies
  • 1 kudos

Resolved! Changing header logo

How can I change the header logo? I'm licensed for "Premium - unlimited assets"

maph by • Engaged Sweeper III
  • 8566 Views
  • 2 replies
  • 0 kudos

Remove old scanning errors

Hi,I have report All scanning errors in my Dashboard. Is there a way to remove or acknowledge scanning errors? For how long scanning errors are stored?Thanks!

Juha_Otava by • Engaged Sweeper III
  • 6506 Views
  • 1 replies
  • 1 kudos

Agent view customization?

Any way to tone down/customize the agent view of the Help Desk queue? It's purely aesthetic, but rather busy. It seems there are only some minor customizations available to the end user view. Nothing to tone down the blues & bright colors of the H...

maph by • Engaged Sweeper III
  • 10340 Views
  • 4 replies
  • 0 kudos

Resolved! Lansweeper Logo

Hey , I have Premium - unlimited assets version license , can i change the lansweeper logo located in (/images/logo.png) with my logo ? I need it to looks better ans similar with all my IT systems.Thanks ,,,

khaleehh by • Engaged Sweeper II
  • 10666 Views
  • 3 replies
  • 0 kudos