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Agent view customization?

Any way to tone down/customize the agent view of the Help Desk queue? It's purely aesthetic, but rather busy. It seems there are only some minor customizations available to the end user view. Nothing to tone down the blues & bright colors of the H...

maph by • Engaged Sweeper III
  • 10341 Views
  • 4 replies
  • 0 kudos

Resolved! Lansweeper Logo

Hey , I have Premium - unlimited assets version license , can i change the lansweeper logo located in (/images/logo.png) with my logo ? I need it to looks better ans similar with all my IT systems.Thanks ,,,

khaleehh by • Engaged Sweeper II
  • 10681 Views
  • 3 replies
  • 0 kudos

Resolved! NTLMv2 or Kerberos Authentication

Hi all,I'm looking at completely disabling NTLM (v1) authentication on our domain.Most of our applications have now been altered to use NTLMv2 or Kerberos authentication, but Lansweeper is the last item on the list stopping us from flipping the switc...

tohmas by • Engaged Sweeper
  • 9665 Views
  • 1 replies
  • 0 kudos

Dealing with mislabeled chassis

I'm unsure what derives the system ChassisName, but we have several devices that are not laptops but are reported that way. Admittedly, they are kinda slow computers, I'm assuming it may be based on the CPU that is in them. I'm guessing there is no...

jwood_mls by • Champion Sweeper
  • 3722 Views
  • 1 replies
  • 0 kudos

Hide Assets from Web form?

Hiis it possible to hide asset (groups) from the dropdown menu in the web form of the helpdesk?I doubt my users will ever report a problem with my SAN, or my VRRP switches, or my bare metal servers, or my virtual servers...Ideally, they would only be...