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Resolved! set default source for agents

users who log their ticket trough the webportal do have the default source set to websitefor the agents, when they log a ticket, website is set to default source while this preferable should be set to telefone. can this be set somewhere?

ptondele by • Engaged Sweeper II
  • 9579 Views
  • 3 replies
  • 0 kudos

Customer portal

Hello to you all,I think i have a kind of stupid problem, buti can't find the URL where users can create a ticket and new users van make a accounti know that i will get the answer soon from you all,so THANKS IN ADVANCEReconnect

Reconnect by • Engaged Sweeper
  • 10649 Views
  • 2 replies
  • 0 kudos

asset groups not showing up

Hi all! I am fairly new to lansweeper. We have been using it for a few years but we are just recently starting to use it for asset management.So I set up IP range locations then I set up Dynamic Asset groups with the filter of IP Location. When I ...

nriddick by • Engaged Sweeper
  • 5096 Views
  • 1 replies
  • 0 kudos

Edit Website Access

Hey,I have follow error: Something went wrong while looking for Active Directory groups.The parameterized query '(@groups nvarchar(4000))UPDATE tsysConfig SET WebsiteAccess = @g' expects the parameter '@groups', which was not suppliedin the moment i ...

Scatt by • Engaged Sweeper
  • 5753 Views
  • 2 replies
  • 0 kudos

Trying to deploy a package

Hello,I am trying to deploy this package http://www.lansweeper.com/Forum/yaf_postst12405_Install-java-and-remove-old-java.aspx#post44842Is it possible for LanSweeper to detect who has Java installed, and run this for all the users who has java instal...

jtoma by • Engaged Sweeper
  • 4177 Views
  • 1 replies
  • 0 kudos