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Resolved! Add the option to exclude monitors from Last Seen Assets

Since lansweeper started to automatically detect monitors, my last seen assets report has been a mess. While it's very useful to query monitor information, it seems superfluous to have them listed in this report. Could we please get a config option...

sk0tto by • Engaged Sweeper II
  • 7948 Views
  • 2 replies
  • 1 kudos

Allow user when E-mail address not found

I am looking help with this setting. I want to setup to allow only emails from domains within our organization (we have a few email domains within our organization), but if I select the option "For these domains" and add my domains in, they all get ...

System Monitoring

I am looking to find the best solution for monitoring system resource health on Windows machines with thresholds and alerts. Any Suggestions?

Resolved! Avaya VOIP

I am trying to add all our Avaya VOIP phones to the Lansweeper software but I'm having problems seeing the information related to the VOIP handset. I have added the IP Address range and can see a response from the phones but no other information is c...

weinbd by • Engaged Sweeper
  • 10105 Views
  • 2 replies
  • 0 kudos

Adding Outgoing E-mail templates

I would like to create a separate outgoing e-mail template for closed status tickets, but noticed when I click Add Template, I don't have any Ticket Types available. Once you use a Ticket Type in another auto-reply setup, can you not use it again to ...

Resolved! AD Integration and IP Range Scanning

Can anyone describe the behavior of AD integration. If I have it set to scan my entire domain. I also had it scan quite an IP range. Here's the thing -- we have some AD objects that did not show up.I was running a test to see what factors determined ...

Resolved! IP Locations Overview

Hello everyone,I try to add a new location in IP Locations Overview, but I don't understand why the widget doesn't show the location I've added. I can't scan all the assets on this network/location and can't get a report about them...Can someone help...

Resolved! CC-User not working

Hello,we are evaluating the helpdesk-system at the moment and tried to set one user as CC. The users doesn`t receive any mail with changes made to the selected ticket. The user was never logged on to the helpdesk-system. Can you please help us to get...

INNO-IT by • Engaged Sweeper II
  • 18360 Views
  • 7 replies
  • 0 kudos