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Resolved! Service Desk

Since you provide a great solution for LAN scanning and assets tracking, would be perfect to have a service desk module linked to them. Thank you!

Resolved! Helpdesk E-mail Notifications

When I assign an agent to a ticket, I get the email notification.So I'm agent 1, and when I assign agent 2, who has an email address and everything. I get an email saying "Hi Agent 2, you've been assigned ticket ###".I want it so when I assign an age...

AquaGoat by Engaged Sweeper III
  • 5844 Views
  • 2 replies
  • 0 kudos

Resolved! Detect security event logs

Good Afternoon All,I am looking for away to use lansweeper to detect specific security event logs on client machines and sent me an email alert. For example if event log 1102 (clear event log) occurs on client machine I would want lansweeper to trigg...

clarke1 by Engaged Sweeper II
  • 6495 Views
  • 2 replies
  • 0 kudos

Resolved! Detect if Firewall is enabled

I am looking to see if Lansweeper can detect if the Firewall is enabled or disabled on the devices it is scanning. In the end I will likely create a report or something to alert me if the firewall is enabled or not...especially on my servers.Related...

coreyarndt by Engaged Sweeper II
  • 11151 Views
  • 3 replies
  • 0 kudos

Resolved! LS Remote Crash

Hello,LS Rremote Cash every time with the follow error on the Client side:Tue Jan 26 13:42:24 2016vncsockconnect.cpp : started socket connection threadvncmenu.cpp : ########### vncMenu::AddTrayIcon - UserName = usernamevncmenu.cpp : ########### vncMe...

Scatt by Engaged Sweeper
  • 3807 Views
  • 1 replies
  • 0 kudos

Resolved! Dynamic asset group

Hello All,I don't see the option for my Dynamic asset group to filter on User level.Let me specify my issue.We have field people and need an application. I want to rollout the program with the deploy option.If I can make a dynamic asset group based o...

Joris_ by Engaged Sweeper II
  • 4673 Views
  • 1 replies
  • 0 kudos