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Resolved! Show multiple IP addresses for a server

Hi,We have a few servers that have a few IP's assigned for each.Lansweeper only shows 1 IP but doesn't show the others.How can we make it show the others as well? (They are in the IP scanning range)Please assist,Thanks.

dimak by Engaged Sweeper
  • 9059 Views
  • 3 replies
  • 0 kudos

Default access for all users

Problem;After updating to v6, the default access for everybody is Admin + agent - I assume that's the highest access possible, I want to change the default to the View Assets role. I've limited access to a single AD group via web access, but everybo...

FixitDave by Champion Sweeper
  • 13560 Views
  • 8 replies
  • 2 kudos

Knowledgebase editor/creator

We had started using the knowledge base for a couple of employees to organize and create new SOP's related to their job. Everything was working well. They only had access to create/edit knowledge base articles within their category. No changes have b...

surfcityit by Engaged Sweeper II
  • 9946 Views
  • 3 replies
  • 0 kudos

Delete notes from tickets?

I may be missing out on this, but how do you delete notes from a ticket? I am listed as an administrator so I would think I could do it but I cannot figure it out. It seems that even users who created the notes cannot do this.

jwood_mls by Champion Sweeper
  • 11227 Views
  • 3 replies
  • 2 kudos

Resolved! Where can I configure IP Locations

Hi,I've created many new IP Ranges and now i want to group some of them to IP Locations but I can't find the configuration Page for IP Locations.My old IP Ranges/Networks are listed as IP Locations like I named them. All new IP Ranges are listed unde...

schaper by Engaged Sweeper
  • 20030 Views
  • 1 replies
  • 0 kudos