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Custom Widget How-To out of date

Custom Widget How-To Seems to be out of date with Lansweeper 6.0? One of the instructions suggests that copy existing Widgets to see how they are constructed or to alter them as a new custom widget. However, all included widgets are pre-compiled and ...

Adobe Acrobat DC version detection

Curious if anyone has been able to determine which version of Acrobat DC is installed, ie Professional or Standard and either Continuous Track or Classic Track, using Lansweeper. License key is detected, but not the version of which is installed.htt...

GoHawks5 by • Engaged Sweeper
  • 15105 Views
  • 3 replies
  • 0 kudos

Forecast.io displays, but issues...

After seeing someone wanting the weather, I already was using a RSS feed from a difference source for weather, but forgot I could have an iframe to do it. When I set it up as http://forecast.io/embed/#lat=39.3256&lon=-85.4796&name=Greensburg&color=#...

dteague by • Engaged Sweeper III
  • 44033 Views
  • 11 replies
  • 0 kudos

Resolved! Surface Pro 3 & 4- ChassisType & PortableBattery

We've got ~130 Surface Pros and are finding some odd issues with how they're seen by Lansweeper.None report having battery to tblPortableBattery, tho they do report normal battery.Some, random at this point, do not report a chassis type. Others do ho...

esr by • Champion Sweeper
  • 12175 Views
  • 3 replies
  • 0 kudos

Single-Signon LDAP Authentication not working

I think we have missed something with our configuration. Users are being prompted for credentials.We've followed many help documents and made some changes in IIS to no avail.There may already be a thread for this and if there is, please point me to ...

ttownsend by • Engaged Sweeper
  • 9136 Views
  • 2 replies
  • 0 kudos

Helpdesk usage scenarios

Is it possible to have some boilerplate text included when a new ticket is created.Example: Please use this ticket for XYZ. Also be sure to download the following form from the KB to view more information.Can the Text fields have an "example" format...

harringg by • Champion Sweeper
  • 8709 Views
  • 2 replies
  • 0 kudos

Lansweeper Website Default View

In Lansweeper Version 5 I had the access to the web page configured so that any validated domain user could see all assets and run the basic actions. In addition some specific users also had access to the configuration menu and the enhanced actions.I...

MartinG by • Engaged Sweeper
  • 5470 Views
  • 2 replies
  • 0 kudos

Ticket Creation (Sent to User) - no other language

Dear Lansweeper Technician,i have one Helpdeskuser. And as he logged in to the Lansweeperwebpage he was asked for the emailadress and the language.Even if i have chosen german, no email replies like the "Ticket Creation (Sent to User)" are send in Ge...