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Resolved! Email

When tickets are created there are no email notifications going out to the Techs. Under Outgoing Email Templates (Configuration/Email Settings) I have checkmarked the Ticket Creation Sent to Users. But no one is receiving any email notifications. ...

Resolved! Reverse order Notes

I'd like to reverse the order to allow the most recent note to be at the top.

Jono by • Champion Sweeper II
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  • 2 replies
  • 0 kudos

Resolved! Deployment ask user before install

HelloIs it possible to ask the user at the beginning of installation if it is ok to install an software package now?In case of upgrades it is necessary to shutdown the programm before, and i dont want to do this without warning.Installation during th...

Resolved! Lansweeper 6: test setup

I have an existing setup running V5.3.22i have restored a backup of this db on a new server.i am now doing the upgrade to v6 on this new server but i am stuck on "update in progress - processing script 1 of 124"how long does this process take? are th...

Slicer by • Engaged Sweeper III
  • 4568 Views
  • 1 replies
  • 0 kudos

Resolved! Asset type -> Sim-Card

Hi all,I'm rather noob here so keep it in mind When I create a new asset I would like to have "Sim-Card" as an option. This should then be linked to a smartphone afterwards.Is this possible to create myself or is this feature not included? Kind regar...

Preve by • Engaged Sweeper II
  • 6141 Views
  • 2 replies
  • 0 kudos

Ticket custom field order

Is it possible to rearrange the order of the combobox values within a ticket custom field? Right now they only seem to display in the order they were added.

Chadh by • Engaged Sweeper II
  • 11684 Views
  • 3 replies
  • 2 kudos

Resolved! snmp serial number values

I'm trying to get fields populated on everything I can in Lansweeper. As such, I'm targeting right now some Cisco Surveillance Cameras. I've enabled snmp on them, and on certain models, it pulls the value in just fine, but on other models, it does n...

jwood_mls by • Champion Sweeper
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  • 3 replies
  • 0 kudos

Resolved! Create a report searching a specific file?

I looked through the existing reports and did not see one to search a specific file. There's 2 included for IExplorer and Firefox. I figured I'd cheat and just edit one of those, replacing firefox.exe with 0612.txt.Unfortunately that did not work as ...

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