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Assets are not displayed in software search

Hello guys, I've been having a problem with searching for installed software on our company's devices for a few days now. For example, when I search for Google Chrome in "Software", only one asset appears as shown in the first screenshot. However, we...

Resolved! Auto delete tickets

HelloWe do not want to keep tickets older than 2 years. How can we auto delete these? Or is it only a manual method?

problem 2006 (BAD_NAME), data 8350 ON Server Logs

I'm getting this error on the server logs. It is an AD path that changed but i have no idea where this is scanning or getting error. Any ideas? Error Path: Catumbi,OU=Bases Operacionais,OU=CTAE,DC=CETRio,DC=rio,DC=rj,DC=gov,DC=br Domain: dc=cetrio,dc...

Rufinobr by Engaged Sweeper II
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  • 3 replies
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Resolved! Asset cleanup options

Hello,We have reduced time for auto-delete assets on our installation from 5 years to 1 year (365 days), but there are some assets that wont go away...This is the scan stime section of the said asset, is there any reason why this asset is not auto-de...

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Ivan_L by Engaged Sweeper
  • 1067 Views
  • 1 replies
  • 0 kudos

On-Prem Lansweeper - Linux Scanning with LsAgent

I'm trying to set up Linux scanning using the agent and have a couple of issues.First, I can see online that to set up a schedule I should go to 'Scanning > LsAgent Scanning' but I do not see this option. Is this because we're on an older version (v....

jzzzzzzz by Engaged Sweeper
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  • 5 replies
  • 0 kudos

How to List Wireless AP Connected Clients

I am hoping to be able to list assets connected to access points like you can switches. Under the "network interfaces" section on a switch, it lists each known LS asset as well as other MACs that aren't in LS, with a hyperlink to those known assets. ...

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Will by Engaged Sweeper II
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  • 2 replies
  • 5 kudos

Automatically export assets data

I want Lansweeper to schedule and automatically export computer data on assets into a .csv file every week. The data content includes computer name, cpu model, memory model, and hard disk model. How can I do this? thank you 

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