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Community Updates & Support While I’m Away

Hi everyone, I wanted to share a quick update regarding the Community team. From 12th February onwards, I’ll be away for a few months, but rest assured, the Lansweeper Community remains in great hands! My colleagues @Tim_N  and @cvigier  will be your...

Resolved! Aruba VLANs Not Showing Up

We have some new switches: 6200F 24G & 48G CL4 4SFP+370W Switches They have 2 VLANs the default which is #1 and a guest wireless VLAN #125When a switch is selected in Lansweeper the VLAN column only shows the default VLANAll the ports are configured ...

KHoegeman by • Engaged Sweeper
  • 3418 Views
  • 5 replies
  • 0 kudos

Selectable assets in custom report

Hi, I'm making custom reports to filter the exact assets I need to query frequently. These are usually assets belonging to different departments.I want to be able to select individual assets in this custom report, so I can deploy software to specific...

CCal by • Engaged Sweeper II
  • 684 Views
  • 1 replies
  • 0 kudos

Shutdown PCs daily

I have a PowerShell script that shuts down all PCs within a specified time. The script consists of 2 scenarios;1. A pop-up message to inform the user that the PC will be shut down in 10 minutes and allow a user to cancel the shutdown task if they cli...

AL13 by • Engaged Sweeper
  • 1256 Views
  • 2 replies
  • 0 kudos

Creating a report of closed tickets with a filter

Hello,Basically I am looking to create a report for tickets closed for a specific timeframe (2/6/2024-2/6/2025) for all agents, but I want it to not count tickets with 'PRTG' in the title since those tend to just be tickets we autoclose. Is this poss...

Licence

Hi,There is a way for assets "not scanned" don't take a licence?Thanks

Layer 3 Switch uplinks not mapped correctly

In our environment we have several switches that use layer 3 (IP) connections. For example Distro Closet has 5-10 sets of /30s and each one is the connection to another switch. How do I get these to be recognized in Lansweeper correctly. 

robatROH by • Engaged Sweeper
  • 745 Views
  • 1 replies
  • 0 kudos

Licence Renewal

Hi,Our Lansweeper licence renewal is due soon and I'm trying to get in contact with the sales team. I've tried the online form however I didn't receive a response and no one available to speak to when I called. Does anyone have an email address for t...

ITTech by • Engaged Sweeper
  • 939 Views
  • 1 replies
  • 0 kudos