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New Lansweeper patch update

Hi there,    We have released a new Lansweeper version containing fixes for the below reported issues. 11.1.3.0, LsPush 8.4.100.1, LsAgent Windows 10.4.2.0, SQL 905 (21 Nov 2023) Fixed: LAN-15881 The HTTP/1 proxy failed to function in specific situa...

ErikT by Lansweeper Tech Support
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  • 12 replies
  • 1 kudos

Logout disabled users automatically

Hi guys,I've done a bit of testing with disabling users. It seems like a user is able to keep doing everything in LS even if the user has been disabled. At least when the user is already logged in when it gets disabled. This seems to be a big pain po...

MarcoZ by Engaged Sweeper
  • 657 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper cloud invite not sending

I created a service account with an email and added it to Lansweeper cloud through the account management tab.  I assign the roles and click send invite, but the email never makes it.  It is not being blocked by Mimecast, it is not being blocked by M...

Lansweeper App for Jira Service Management Assets

We recently published an integration application for Jira AssetsLansweeper App for Jira Service Management Assets We have found an issue, we have identified the root cause, we are currently working on a fix, and we will publish the new version of the...

Resolved! Lansweeper Cloud Sync not working after update to v. 11.1.1.3

I was delighted to see that non-http2 proxy support has been added.The changelog statesAdded: LAN-15705 Added non-http2 proxy support to sync with the cloud.Changed: LAN-14935 Extended proxy support for cloud sync.Yet, I still get the same errors as ...

ThoKl by Engaged Sweeper II
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  • 9 replies
  • 0 kudos

Helpdesk Service does not create ticket

Hi!I'm quite new to the forum so i hope this thread is in the right location:My problem is as follows:We use Lansweeper Helpdesk/Ticketing Service for several months now. But there are some issues, that some incoming ticket mails are not automaticall...