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Find answers to technical questions about Lansweeper.

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Resolved! Ping status orb

Hi,I couldn't find any documentation on how the "ping status" orb determines it's status on the asset page. I suspect a server-side script runs a ping to the fqdn of the asset in order to determine if the asset is available or not. Can someone confir...

gtsjoen by • Engaged Sweeper
  • 9633 Views
  • 4 replies
  • 0 kudos

Resolved! Mapping Drives

HI.Is it possible to add to Basic Options on the Assets details screen, an option to add a mapped drive to a users computer?

kevinoie by • Engaged Sweeper III
  • 8790 Views
  • 2 replies
  • 1 kudos

Resolved! Scan a IP adress on demand

Hi team,When a pc is just connected to the network may not appear in Lansweeper "search box" fast enough as I need.Is possible to scan an IP adress manually ?Thanks

Resolved! Is this expected behavior when scanning monitors?

We just purchased roughly 80 monitors and we need to be deliberate about how we deploy them. Some will be used on Macs, and some on Windows machines. My thought was for my team to set them up in our prep room, attach asset tags, connect them to a Win...

KGranger by • Engaged Sweeper
  • 11319 Views
  • 2 replies
  • 0 kudos

Resolved! Remote Scanning

Greetings to the knowledgeable ones,We have identified that not all hardware is showing on our remote sites. I am able to ping the items and remotely connect to them. We have contacted our WAN maintainer CDK Global and they say that they do not block...

GordonPly by • Engaged Sweeper II
  • 7617 Views
  • 3 replies
  • 0 kudos

Resolved! Can't upload .par file to asset docs

I would like to add my asset (Barracuda Firewall) configuration backup to asset docs, but it doesn't allow me since file is in .par format. How to enable this or any other file extension to allow upload?

mishomor by • Engaged Sweeper
  • 9916 Views
  • 4 replies
  • 0 kudos

Resolved! Deploy a file to overwrite and exsiting one

Hi Is there away that I can deploy a file using lansweeper? I need to push a new .ini file that contains connection information after a server update.The path would be C:\Program Files (x86)\EPO_OLF5-TC\Client.iniCheers

SimonH by • Engaged Sweeper II
  • 7357 Views
  • 1 replies
  • 1 kudos