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Adding additional Site Owners

We had a user that was the only Site Owner for Lansweeper.   He's no longer with the organization so I'd like to remove him and add a different user as Site Owner.  There is a KB on 'Adding owners to a Cloud Site', but I'm not seeing the On/Off toggl...

Resolved! Connect On Prem Lansweeper to JSM Cloud

I currently have a client that installed Lansweeper On Prem, and wants to integrate it to JSM cloud. I see that we can use the app "Lansweeper Integration for Jira Service Management Assets" to import the data from LS into JSM. The documentation stat...

jpiechur by Engaged Sweeper
  • 1916 Views
  • 1 replies
  • 1 kudos

Not all devices showing in report

I created a report to show certain asset models. When ran, it only lists 5 assets when there are at least 15. If I look at one of the assets that is not listed and click its model type, the same 5 I see in the report are only listed. It does not even...

ricktgray by Engaged Sweeper II
  • 11779 Views
  • 10 replies
  • 1 kudos

VMI Error - WMI is Unavailable

Hello team.A change was made to the network, and a new firewall was added to perform a network segmentation. I moved a workstation behind the new firewall. I tried to perform a new scan on the workstation but it is giving me the following error:RPC U...

Enzo by Engaged Sweeper III
  • 2117 Views
  • 5 replies
  • 0 kudos

Trying to run a report for old Computer objects

Hi Hoping someone may be able to assist or look to see if this can be improved. Currently we run a report via powerhsell that shows AD computers and their lastlogon AD attribute so we can look to remove old servers with a logon over 90 days.I did try...

keells by Engaged Sweeper II
  • 2144 Views
  • 4 replies
  • 0 kudos