HelloI have a question regarding the ticket types related to the team of an agent.The agents in my helpdesk should be able to change the type of the tickets they receive.But those types can only be the ones avalable inside their team. At this moment ...
Hello,we have the problem that on our Windows server the Windows Defender is shown as Enabled and not our AV solution, although the Defender is deactivated. Under Software -> Antivirus, Defender and our AV software are displayed.Is there a solution f...
Lansweeper supports the collection of LAPS credentials, as stated here:https://community.lansweeper.com/t5/scanning-your-network/scan-a-windows-computer-with-laps/ta-p/66295Does this feature also build up a history of LAPS passwords, so one could say...
I can't seem to download the latest update file. I never had an issue before. I tried Chrome and Edge but neither work.
Like the Subject says, the user is showing as the domain and their Login name, not the lastname, firstname as it shows in AD. The computers were imaged at different times, the users are in different buildings and different departments. The users that...
Happy new year Lansweeper community! We are happy to announce that our newest integration, SERVICE TICKET ENRICHMENT for Fresh Service is now available to Lansweeper customers, head over to https://www.freshworks.com/apps/freshservice/lansweeper_app_...
I've installed the latest version 10.4.0.2 which contains a new 'feature':Added: LAN-14226 Added sections to the web console that link to Cloud features.Is there any possibility to remove these sections, as we don't use the Cloud features and are not...
Hi, We recently installed Lansweeper to get OT information so the cloud works well for that, however I need to see switch ports/vlan and struggling to find how to do that. Is it possible in the cloud to see Switch Detailed Information and if I have t...
