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Resolved! Restrict Asset Viewing

We have a new department at our university called eSports.  We want the instructor to be able to view only those assets with no modifications (if at all possible).  How can I restrict a login to only view the assets in a specific asset group, or is t...

Jan and Feb Patch Reports

Hello,My first post so I hope I am posting it correctly. We have about 180 Windows 11 computers and both Jan and Feb the Lansweeper Patch report showed approx 1/3 of them need a patch but when we apply the specific patch listed the machines says it ...

rokeefe by Engaged Sweeper
  • 2400 Views
  • 4 replies
  • 0 kudos

Server Migration, Move Scan Targets

Lansweeper version 7.2.105.2, using the SQL Compact database.I followed the instructions here https://www.lansweeper.com/knowledgebase/move-lansweeper-to-different-server/ to migrate our installation to a new server. The new server has a different n...

rtaylor by Engaged Sweeper II
  • 9038 Views
  • 4 replies
  • 1 kudos

custom fields

Hello,I want to recover the structure of the custom fields in the tables.I can find the custom fields linked to a type of ticket, but I can't find the link between the custom Fields. ExampleBuilding 1   Ground floor   1st floorBuilding 2   basement  ...

eric_vdv_ by Engaged Sweeper
  • 520 Views
  • 0 replies
  • 0 kudos

Global credentials...WHY!?

Having continued issues with the global credentials causing one of my accounts to lockout. There must be a way to disable this feature. I have multiple domains I'm scanning but the global credential will still attempt against a domain where the passw...

Dennis by Engaged Sweeper II
  • 2991 Views
  • 2 replies
  • 0 kudos

Want to remove all scanning errors form console

I would like to remove all of the scanning errors form the logs. I saw that this query is supposed to work:DELETE FROM [lansweeperdb].[dbo].[tsysPackageLogs] WHERE Success = 0It runs successfully but does not remove anything.Any ideas?

jturley by Engaged Sweeper
  • 1363 Views
  • 1 replies
  • 0 kudos

Agent Vacation

At my prior employer, I was able to mark agents on Vacation when they were out on holiday, but now with my new employer I cannot find this feature. We have one agent who is out of the country for a few weeks and tickets keep getting assigned to him. ...

CSRose by Engaged Sweeper
  • 1041 Views
  • 1 replies
  • 0 kudos