Resolved! Helpdesk Filters
Has anyone come across the issue where you can't filter by custom fields in the helpdesk? Whenever I try, it just sits on Processing... and doesn't ever show the results.
Topics in this forum
Resolved! OT scanner behind a router
Hello,Has anyone used OT scanner centrally to discover OT devices behind a router?If I use the default setting in "scan targets", I cannot see icmp or other L3/4 protocols being transmitted from the sensors interface (only arp).
Lansweeper mail with MS Graph
2 days ago I installed the latest version of Lansweeper (11.2.1.2).Since then I do have issues with the mail handling.It doesn't pick up the mails that are in the monitored mailbox.If I restart the service manually it does create the tickets, but no ...
Map asset cloud version
Hellowe used to use map asset location on premise version.I saw this feature is available in cloud version but we can't see the map.Is this a missing feature ? thanks
Resolved! Nothing happened after enabling extended display scanning
Hello, midweek I enabled (configruration/scanning setup/general) the extended display scanning in lansweeper 11.2.0.3. Several days passed, but the number of assets has not increased, and I don't see any more information about the monitors. The back ...
Discover the Power of Lansweeper's Integration with TOPdesk!
Hi Lansweeper community! I wanted to draw your attention to an exciting integration between Lansweeper and TOPdesk that makes it easier to manage your IT assets and service desk operations. This powerful combination brings together the best of both w...
Scanning air gapped environments?
Hi,besides our office environment we have several networks which are totally air gapped. How is it possible to have those networks scanned and results beeing forwarded to lansweeper? Within those air gapped networks there are IT assets as well as OT ...
Resolved! Can I disable TLS 1.2 in Lansweeper?
I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled. Without affecting the functionality negatively of...
