Is there a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper?Currently using osTicket v1.14.2 on RHEL7 ... my Lansweeper is running on Windows2019.
Hello LS Community,We have configured 'Automatically make non-active assets active when they are rescanned' (see attachment).Is this also possible for other statuses than 'non-active'? For example 'Stock' and 'Repair'.
Practical example; Our service...
Hi all,
Do you want to discover your OT assets with greater coverage and ease? We are pleased to announce that we have released a new version of Operational Technology's scanner that will allow you to scan more of your network assets. Download the in...
I'm hoping to make use of Lansweeper somehow to verify integrity of key files across my enterprise. Verifying integrity via MD5 or SHA1 is the best bang for the buck that I can currently see. What I am looking for is either a package that I can use...
Is there a specific setting somewhere that shows which ticket "states" an end user can see? Currently when end users receive the automated responses from the help desk if they click the Go To Ticket link they are only able to see tickets Closed or C...
HI Team,
We have installed a scanner in one entity, but the service is showing down in the Lansweeper console.
The Lansweeper service is already started in the server and its fine as well, after the Lansweeper scan service installation we have chan...
I am just beginning to put Windows 10 machines in my environment. When I try to push out installers to the new machine, I keep getting an error: Preliminary checks failed. Task Registering Error. The request is not supported. (Exception from HRESULT:...
I recently built a new server using Windows 2016 running only the built-in Windows Defender as Anti-Virus but it gets flagged as no AV installed. Does Lansweeper not detect Defender or do I need to change some setting?