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404 Error Editing Report

So my screen just sits there and spins when I click "Edit Report" in Lansweeper. Unfortunately I don't see any way to debug it. Has anyone else come across it? I did an inspect in Firefox and used the network tab to see what wasn't loading properly. ...

Error: ScanServer Down

Good Afternoon,I am hoping somebody has experienced this issue before or a similiar one so I can get some ideas on how to resolve the on-going issue i am experiencing.A couple months ago we had to retire an SQL server & we moved the database for lans...

Office 365 scanning/login

Trying to setup office365 scanning and it gives me the unable to login using credentials error. I am using my global admin credentials to test this so I have all rights in office 365. What else can I check?

steveg by • Engaged Sweeper II
  • 6245 Views
  • 2 replies
  • 1 kudos

Generating tickets with emails

We just purchased Lansweeper and where I worked at before we used the helpdesk portion. Users would email an address (support@domain.com) and the email would come through to the desk. From what I read this is set up in the incoming email part of the ...

ckurth by • Engaged Sweeper
  • 4928 Views
  • 1 replies
  • 0 kudos

Local user profile variable scanning

I need to scan for a file in the AppData folder for local user profiles on workstations. Is there a variable I can use to scan all profiles under Users such as C:\Users\%username%\AppData...?(I tried %username% and it did not work)Thanks in advance f...

jjmcb by • Engaged Sweeper
  • 4158 Views
  • 1 replies
  • 0 kudos

What triggers a change to "first seen" date?

We have computers that we swapped out in the last couple years but their first seen date show something like "4/29/2012". The computers are being scanned fine with no errors and everything else seems to be picked up fine. I'm pretty sure our techs ...

rainit by • Engaged Sweeper
  • 3821 Views
  • 1 replies
  • 0 kudos

Security Camera

I have a separate VLAN for all my security camera's. I added that VLAN to be scanned but when I scan it it doesnt find anything. Is there something else I need to do or can lansweeper not do secuity cameras?

dstein by • Engaged Sweeper II
  • 4331 Views
  • 2 replies
  • 0 kudos