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Unable to get email out using outgoing templates

Our intent is to send email to the agent only when the ticket gets to a certain state (Action Required is a new state we created). I changed the existing State Change (Sent to Agent) template and checked this state, chose all the ticket types and all...

mgravi by Engaged Sweeper II
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  • 1 replies
  • 1 kudos

Not all assets shown on reports

From the main Search... field bar I'm able to type in the asset name and directly view its specifics. However, when I generate a default report (Specifically the Operating System Overview) the asset isn't listed where it should be. There are probably...

Chrome update

Hey Everyone,I have been able to deploy Chrome to users boxes that do not have Chrome. However, when I try to upgrade updated versions using the GoogleChromeStandaloneEnterprise64.msi /update and any other switch it just fails. How has everyone else ...

ddarlage by Engaged Sweeper II
  • 9887 Views
  • 5 replies
  • 0 kudos

using https on Lansweeper

hi all,I am using Lanssweeper. recently I was having an internal audit and one particular point they highlighted is "Lansweeper to be updated to using https".Can I know this actually means?Thank you

Don't delete or deactivate assets

Is it possible to mark a specific asset as not-to-delete or not-to-deactivate?We have some notebook that reconnet to the main lan only every several months, in this way they disappear and logs are cleared due to the config of "Asset Cleanup Options" ...

ufficioced by Champion Sweeper
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  • 1 replies
  • 0 kudos