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Custom URL for Lansweeper website

Hello,I used the search before posting, but it did not provide the information I was looking for.Currently our Lansweeper is accessed with the standard IP_address and port number. I am investigating, upon a request from my superiors, if there is a wa...

dylan by Engaged Sweeper
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  • 4 replies
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Resolved! Can't gain access

Hello All,I was hoping someone will be able to help me with my question today, i am an administrator for a College. We have been using lansweeper for years no issues with my self or team. However we are now trying to create a new role for a few new u...

LJayP by Engaged Sweeper III
  • 4244 Views
  • 1 replies
  • 0 kudos

Programatically change Credentials?

I work at a company that requires credentials to be changed on a schedule. I am wondering if there is a way to change the credentials in Lansweeper programmatically vs remembering to go into the Scanning Credentials page when there are any changes.

tcooper by Engaged Sweeper III
  • 2757 Views
  • 1 replies
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Resolved! Lsclient Through DirectAccess?

Hi there,We are having issues with remote clients using the Lsclient.exe to tell Lansweeper where to look for them through DirectAccess.I am not successful at getting the app to make a successful connection to our server housing Lansweeper.Though whi...

kamidon by Engaged Sweeper II
  • 9888 Views
  • 3 replies
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Unable to deploy to VPN clients

Running out of ideas for this one. We have VPN users who we would like to be able to deploy software to as they are rarely in the office. LS Deployments for LAN users work just fine and dandy, but when we try to deploy to a user on VPN we get the f...

joshmaline by Engaged Sweeper
  • 15563 Views
  • 7 replies
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Schema mismatch

All,I am trying to move from SQLExpress that comes with LS over to SQL Server. I have installed the latest version (6.0.151.26) on both the main scanning server with SQLexpress and on the SQL server. When I try and migrate the sdf the file in the L...

menoskeym by Engaged Sweeper
  • 8046 Views
  • 5 replies
  • 0 kudos

Apple Device Scanning

Hello,Our Apple Device's are being scanned as Network Devices.I have followed the instructions in https://www.lansweeper.com/kb/159/apple-mac-scanning-requirements.html but still get the same result even after removing the asset.The error is SSH Erro...

bushell85 by Engaged Sweeper
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  • 1 replies
  • 0 kudos

Resolved! Change KBFile and Attachment Directory

Is it possible to change the location where Lansweeper saves KBfiles and helpdesk ticket attachments from the default "C:\Program Files (x86)\Lansweeper\Website\helpdesk\files" to another directory? I would prefer to not have these files reside on an...