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Resolved! How to remove a SCANSERVER

We recently installed/moved a scanserver ( Service Only ) to another server. The problem we have is even though we did a clean uninstall of the software from the old server it still shows up on the main Lansweeper console as Scanserver unavailable. I...

crashnburn by • Engaged Sweeper
  • 18834 Views
  • 6 replies
  • 0 kudos

Resolved! Lansweeper 7.0.30.66

Hi, I have installed lansweeper 7.0.30.66, but now when I try to assign a relation to an asset when I click on select asset, none of them appears. I am wondering if I have to roll back to my previous version that was: 6.0.151.34.If I check for update...

Resolved! Deployment Package Issues

Hi,I'm trying to use the Deployment Package tool to... deploy packages.Specifically my test programs have been Java 8u161, Openfire Spark 2.8.3, and .Net 4.7.2All but the .Net keep failing, and even then, there are 0 signs that .Net actually installe...

Rudamento by • Engaged Sweeper II
  • 5185 Views
  • 2 replies
  • 0 kudos

Configuration and Website Settings

Greetings,On a brand-new install of LS7 using IIS/8.5, I set up a login popup message. Slapped in a couple html tags to format it nicely, and it works!Except it displays after you click "OK" or "Logout" a second time. Is this a bug or am I missing so...

pgodfrin by • Engaged Sweeper II
  • 6738 Views
  • 4 replies
  • 0 kudos

Resolved! Historical Viewing

Hello,Recently I've been asked to look over some of our network switches to see what assets are plugged in where. Luckily, Lansweeper makes this incredibly easy, which I am eternally grateful for. However, I do have a somewhat odd question that I'm h...

jfarmer by • Engaged Sweeper
  • 4606 Views
  • 2 replies
  • 0 kudos

Installer Package

In deployment, how do you add a package step that will read a license key? I am trying to set up an installer package for a Phish alert in outlook. It is with Knowbe4. It comes with a license key. I can't find an example under installers that shows o...

SOCII Compliance

Does anyone use Lansweeper to meet their SOC2 compliance requirements? I have not found any information on this and everyone has a different opinion on what to use to meet requirements. I have used Lansweeper and two previous jobs. Now I am in charge...

Built In Reports

Greetings,I have inadvertently damaged one of the built-in reports. How can I restore or re-install the original built in report?thanks,phil

pgodfrin by • Engaged Sweeper II
  • 6996 Views
  • 4 replies
  • 0 kudos
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