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Find answers to technical questions about Lansweeper.

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Forum Posts

Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Resolved! Find All True Windows Server 2003/2008/2012 File Servers

Hello LanSweeper Support,How do I detect Windows 2003, 2008 and 2012 servers configured as “true File Servers” and not merely listed in the report because someone shared out a single folder?I have found the pre-configured report in LanSweeper called ...

Resolved! Deployment Schedule after scanning behavior

I have a question regarding the behavior of scheduling something after scanning.I have created a report that has workstations that have an out of date piece of software. If I create a deployment schedule to deploy a package to update the software bas...

TravisP by Engaged Sweeper
  • 3902 Views
  • 1 replies
  • 0 kudos

Resolved! HP Battery Serial

Is there any way to find the serial number for the battery in in HP laptop? They have a recall. Thanks.

ABECU by Engaged Sweeper III
  • 6665 Views
  • 2 replies
  • 0 kudos

Resolved! E-Mail - Exclude Threads from Tickets

Hi,When a user responds to an automated e-mail, lansweeper adds this response to the ticket.This is fantastic but it adds the entire content of the e-mail which gets messy very quickly.Is it possible for Lansweeper to only add the response, so that s...

RASB by Engaged Sweeper
  • 7507 Views
  • 3 replies
  • 0 kudos

Resolved! Acrobat X and higher license scan

Hello,I am runnning Lansweeper on my Desktop-PC.My local Acrobat XI installation is well detected and license is scanned.But on all other windows assets in our network, only serials til version 9 are shown.All installations of Acrobat X or higher onl...

StefanT by Engaged Sweeper
  • 3855 Views
  • 1 replies
  • 0 kudos

Resolved! AssetID <-> Assetname

Hello everyone,I want to directly browse to the asset page, but i don't have te AssetID.What Lansweeper use: http://xxxxx:xx/asset.aspx?AssetID=1012Is it possible to do something like:http://xxxxx:xx/asset.aspx?AssetComputername="Computer156"Or, an o...

MarkG by Engaged Sweeper
  • 4890 Views
  • 2 replies
  • 0 kudos

Resolved! Web console Access

Good afternoonI have installed Lansweeper and I am able to access the web console from the host PC. I am unable to access the console from another PC on the domain. I have followed the instructions from the following link Accessing the web console bu...