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Strange linux memory problem

Hi,I have experienced a very strange problem in lansweeper with a specific asset (Linux). Lets call this specific asset X for now.When I go the the asset page of asset X, I see on the summary info that it has 3 gigs of ram installed. However, When I ...

ProfileNL by • Engaged Sweeper III
  • 4864 Views
  • 1 replies
  • 0 kudos

Knowledgebase: Stylesheet for Print

Dear Community,is it somehow possible to edit the css of the knowledgebase to add some @print-Styles to be able to print the knowledgebase articles without menu etc.?Cheers,Thomas

tknaller by • Engaged Sweeper II
  • 6458 Views
  • 2 replies
  • 1 kudos

Resolved! Default language not applying to new users

Hey!Under Helpdesk settings > translations we have set the default language to Dutch. Active Directory is used for the users to authenticate.When a user visits the helpdesk portal for the first time the language however is still set to English. They ...

Kgribbe by • Engaged Sweeper
  • 11889 Views
  • 4 replies
  • 0 kudos

Error in Package Deployment

Hey everyone, I'm receiving an Access is denied error message when deploying a package to a specified computer. I've checked the prerequisites for deploying packages (services, default share enabled, task scheduler enabled) And I've verified that the...

Lansweeper-Report-Import into Excel

Hi together,i have more an Excel question than an Lansweeper question but maybe someone here can help me.So I am importing Lansweeper-reports into Excel. That works quite fine until i delete some rows and add some more columns.If i did so and refresh...

Nukular by • Engaged Sweeper
  • 5333 Views
  • 1 replies
  • 0 kudos

hyperlinks

Hi guysI might be being a bit stupid here but i am trying to set up templates for our helpdesk and set hyper links to an area on our networki set it as file://server/share/Now if i put that straight into IE it comes up and i can download the document...

Zacs by • Engaged Sweeper III
  • 5354 Views
  • 1 replies
  • 0 kudos

Resolved! Schedule Regular Tickets

Hi,Having the ability to schedule tickets for daily / weekly / monthly tasks would be great?Anything in the pipeline?Thanks!