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📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73  Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Resolved! Set password

Hi All,How i can setup password for account Built-in admin of Lansweeper Version 6022?Pls advise for me about is ASAP.Thanks all

Antony_Lee by Engaged Sweeper
  • 10135 Views
  • 2 replies
  • 1 kudos

License Key error

Since upgrading to V.6022 I receive this error when running previous reports - Error: Report not allowed. You need permission to view license keys.I have gone to User Access & RolesFound my username and it is set at Administrator + AgentThis should g...

C_C by Engaged Sweeper II
  • 7072 Views
  • 3 replies
  • 2 kudos

Resolved! Add the option to exclude monitors from Last Seen Assets

Since lansweeper started to automatically detect monitors, my last seen assets report has been a mess. While it's very useful to query monitor information, it seems superfluous to have them listed in this report. Could we please get a config option...

sk0tto by Engaged Sweeper II
  • 6970 Views
  • 2 replies
  • 1 kudos

Allow user when E-mail address not found

I am looking help with this setting. I want to setup to allow only emails from domains within our organization (we have a few email domains within our organization), but if I select the option "For these domains" and add my domains in, they all get ...

Resolved! Scanserver down since 5/28 during upgrade to 6.0.22

I upgraded to 6.0.2.2 on 5/28. Ever since I have not been able to get scanning to work. And, YES the scanserver service is running and yes I have rebooted and yes to all authentications to SQL are active and working. What happened. Yes, our HelpDesk...

siverson by Engaged Sweeper
  • 4376 Views
  • 1 replies
  • 0 kudos

System Monitoring

I am looking to find the best solution for monitoring system resource health on Windows machines with thresholds and alerts. Any Suggestions?

Resolved! Avaya VOIP

I am trying to add all our Avaya VOIP phones to the Lansweeper software but I'm having problems seeing the information related to the VOIP handset. I have added the IP Address range and can see a response from the phones but no other information is c...

weinbd by Engaged Sweeper
  • 9195 Views
  • 2 replies
  • 0 kudos

Adding Outgoing E-mail templates

I would like to create a separate outgoing e-mail template for closed status tickets, but noticed when I click Add Template, I don't have any Ticket Types available. Once you use a Ticket Type in another auto-reply setup, can you not use it again to ...