Hello,We changed our Lansweeper Server IP over a month ago. The helpdesk emails being generated have the "Go to ticket" link, but it links to the old IP. How can I update that?
On a regular user's Helpdesk main page, is there a way to customize the modules on that page? I know how to disable the Knowledgebase, but in order to keep things as simple as possible for our users we'd like to eliminate the 'Helpdesk' box and only ...
Hi folks,First of all, I am sorry if this is in the wrong section.Does anyone know how to, or if it is possible to trigger an email alert when a new device is scanned by Lansweeper?sorry if it's obvious and I am just missing it.Thanks in advance for ...
Hi all, does anybody know a query to get the fully list of scanned machines and not scanned machines? then I can Join to other tables to get further information. Sqlexpress and LanSweeper v.6022many thanks in advance for any tips.
I was given a service account user name and password that was said to be able to scan all of our PC's on a new domain. Where exactly do I go to sign in with it? Edit* I added the the account in credentials and mapped our I{P range to it, now how do I...
I have approximately 100 computers that do not have teamviewer installed on our network. My company only has the "Premium" teamviewer license, not the "Enterprise" license, so we don't have the ability to deploy a custom MSI. We have to manually inst...
Is there a way that I can add a button to the submit a ticket interface that the user can click on it and it takes a screen shot of the desktop that can be inserted into the ticket?
