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Lansweeper Asset Counts

I have a discrepancy in licensed assets in Classic vs Sites that is causing our billing to be increased by a lot. In Classic, we show 4954 licensed assets. In cloud, it is showing 8827 licensed assets. Unlike Classic, I do not see a report that shows...

rinks by • Champion Sweeper II
  • 306 Views
  • 1 replies
  • 0 kudos

State = Retired

Does the new "Retired" state still actively scan the asset, or is the scanning disabled for this group type?

Custance by • Engaged Sweeper II
  • 259 Views
  • 1 replies
  • 0 kudos

Resolved! Assets duplicates

I'm seeing duplicates in All System tabs but it does not shows as "duplicate conflicts".One entry I believe it's due to the network scan, and the other entry agent-based.How to delete these duplicates?I need to install the IT Agent discovery in 2500 ...

gzucco by • Engaged Sweeper
  • 1812 Views
  • 5 replies
  • 0 kudos

LSAgent scans are occurring outside of Scan Schedule

We have roughly 1300 LsAgents deployed, mostly on Laptops operating off-WAN, on public and private networks, using Citrix. Despite all but 50 devices currently being configured with the "One Time" Scan Schedule and the "LsAgent only" option, we recei...

StorageMgr by • Engaged Sweeper II
  • 332 Views
  • 2 replies
  • 0 kudos

Self-Signed Cert on Scan Servers vs PKI

Hi all! Appreciate anyone looking into this!We have 5 Scanning Servers for our LS environment. They have self-signed certs and we are looking to get them set with PKI certs. IS this able to be done? Both the Web Server and SQL Server have PKI certs b...